Contact Allegion ENGAGE Customer Service

Why should I report an Issue with Allegion ENGAGE?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Schlage Lock Company, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Welcome to ENGAGE™ technology, the new connectivity platform from Allegion that makes it easy to connect people, openings and access together, delivering cost-effective intelligence and efficiency to any facility.

2. Combined with the new Schlage NDE-Series wireless lock, ENGAGE technology opens the door to a new level of intelligence with optimal visibility and control.

3. With ENGAGE technology, it’s more affordable than ever to use electronic locks and credentials for interior offices, common areas and sensitive spaces.

4. Solutions featuring ENGAGE technology can be customized to fit any size of business or budget and easily adapt to your growing or changing business needs.

5. And, you can transition from mechanical keys to electronic credentials with technology that’s easy to install, easy to manage and easy to use.

6. You now have the ability to see exactly who has access where and when, right at your fingertips.

7. So whether you want the simplicity of a standalone system or the sophistication of fully integrated access control with one of our alliance partners, ENGAGE technology delivers a new level of security and convenience to the workplace.

1. Common guys, its 2019, validate all the fields and find out from the hardware developers what the max length is.Can no longer connect to our BE467 locks since the latest update.

2. You can't unlock readers from within the app.This app is cumbersome, it takes me an hour to explain to lay people how to use it... Also why does the lock have to be connected to WiFi Schlage? Just use my phone's data to connect to your online database.

3. Upgrading to the latest firmware resolved the issue.Super buggy implementation, screen goes to sleep while refreshing linked devices, on wake, it forces another refresh that takes forever.

4. The app needs to be reset every time you do a firmware update to a gateway.

5. I end up using a iPhone it worked great!!! Don't waste time just get a apple product to work with this locks/ gateways.

6. I have a large site with around 90 gateways and 250 wireless locks and i am forced to use this app to activate this equipment, the process has taken far to long because of all of the issues with this app.

7. So unfortunate this is the only tool I have to help residents and update locks.

8. I've checked permissions, reset bluetooth, and reinstalled the app, and still can't connect.This is by far the worst app I've ever used.

9. By far, the most horrible part is poor form validation, took me 3 days to figure out why an NDE would pair then fail on communication.

10. The developers should really just scrap this garbage and start over.This app basically never works...it rarely connects without multiple attempts and times out and crashes.

11. I'm a belibier, Ha!Says that a required update is needed but doesn't allow me to update it.

1. Fix Allegion ENGAGE Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Allegion ENGAGE: Restarting the app will resolve most errors.
2. Update the Allegion ENGAGE App. Here is how:
   1. On Android goto PlayStore » Search for "Allegion ENGAGE" » Open Allegion ENGAGE » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Allegion ENGAGE » click "UPDATE".
3. Clear Allegion ENGAGE app cache: Clearing cached data will force your app to retrieve the latest data directly from Allegion ENGAGE servers.
   1. On Android, goto Settings » Apps » Select "Allegion ENGAGE" » click Storage » click "Clear Cache".
4. Check Allegion ENGAGE app permissions. If any of these permissions required to use your device's features are disenabled, Allegion ENGAGE might not work.
5. Uninstall and reinstall Allegion ENGAGE. If nothing else has worked, completely uninstall Allegion ENGAGE then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Allegion ENGAGE not working

2. Fix Allegion ENGAGE Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Allegion ENGAGE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Allegion ENGAGE not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Allegion ENGAGE may not be able to connect to the Internet when running in the background.