Published by Endress+Hauser Consult AG Sales Support

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Why should I report an Issue with DC Values?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Endress+Hauser Consult AG Sales Support to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

DC Values Customer Insights

1. Seems like a good list, but Missing the one thing I installed it for.

2. It is a common refrigerant.Ease of use.Good app.

3. Freon R134A or 1,1,1,2-Tetrafluoroethane.

Steps to Troubleshoot & Fix DC Values Issues

1. Fix DC Values Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DC Values: Restarting the app will resolve most errors.
  2. Update the DC Values App. Here is how:
    1. On Android goto PlayStore » Search for "DC Values" » Open DC Values » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DC Values » click "UPDATE".
  3. Clear DC Values app cache: Clearing cached data will force your app to retrieve the latest data directly from DC Values servers.
    1. On Android, goto Settings » Apps » Select "DC Values" » click Storage » click "Clear Cache".
  4. Check DC Values app permissions. If any of these permissions required to use your device's features are disenabled, DC Values might not work.
  5. Uninstall and reinstall DC Values. If nothing else has worked, completely uninstall DC Values then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DC Values not working


2. Fix DC Values Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DC Values be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DC Values not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DC Values may not be able to connect to the Internet when running in the background.

Reported Issues

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