Published by Journey Mobile, Inc on Nov 13, 2024

Report an issue with JourneyApps Container.
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Why should I report an Issue with JourneyApps Container?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Journey Mobile, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About JourneyApps Container

1. JourneyApps allows powerful custom business apps to be created for various devices, including Android, iOS, Windows, web and RealWear.

JourneyApps Container Customer Insights

1. I take a photo but it won't save till the fourth time or till l reboot the deviceVery cumbersome and difficulty ensures in the process of updating my work order.U try to get a i I have a few questions about the best way of what youCan anyone recommend an android device that this app will run on? I have a Motorola G4 Play and the lag times unfortunately make the app unusable.

2. The great thing about Journey is not just the fact that it can be changed quickly as processes change but especially that it drives compliance with best practice.Makes my job a lot easierLearning it and it's awesome.

3. I have used it successfully on ios and keen to use on android.Very horrible support and appIt should be linked together with Sanfin.Top notch.

4. It takes three to 4 times when trying to save the photo on journey.

Steps to Troubleshoot & Fix JourneyApps Container Issues

1. Fix JourneyApps Container Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JourneyApps Container: Restarting the app will resolve most errors.
  2. Update the JourneyApps Container App. Here is how:
    1. On Android goto PlayStore » Search for "JourneyApps Container" » Open JourneyApps Container » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JourneyApps Container » click "UPDATE".
  3. Clear JourneyApps Container app cache: Clearing cached data will force your app to retrieve the latest data directly from JourneyApps Container servers.
    1. On Android, goto Settings » Apps » Select "JourneyApps Container" » click Storage » click "Clear Cache".
  4. Check JourneyApps Container app permissions. If any of these permissions required to use your device's features are disenabled, JourneyApps Container might not work.
  5. Uninstall and reinstall JourneyApps Container. If nothing else has worked, completely uninstall JourneyApps Container then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JourneyApps Container not working


2. Fix JourneyApps Container Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JourneyApps Container be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JourneyApps Container not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JourneyApps Container may not be able to connect to the Internet when running in the background.

Reported Issues