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Why should I report an Issue with Elsevier Iberoamérica?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Elsevier España S.L.U. to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Elsevier Iberoamérica Customer Insights
Steps to Troubleshoot & Fix Elsevier Iberoamérica Issues
1. Fix Elsevier Iberoamérica Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Elsevier Iberoamérica: Restarting the app will resolve most errors.
Update the Elsevier Iberoamérica App. Here is how:
On Android goto PlayStore » Search for "Elsevier Iberoamérica" » Open Elsevier Iberoamérica » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Elsevier Iberoamérica » click "UPDATE".
Clear Elsevier Iberoamérica app cache: Clearing cached data will force your app to retrieve the latest data directly from Elsevier Iberoamérica servers.
Check Elsevier Iberoamérica app permissions. If any of these permissions required to use your device's features are disenabled, Elsevier Iberoamérica might not work.
Uninstall and reinstall Elsevier Iberoamérica. If nothing else has worked, completely uninstall Elsevier Iberoamérica then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Elsevier Iberoamérica not working
2. Fix Elsevier Iberoamérica Server issues & Internet Connection
Check network connection: An unstable Internet will make Elsevier Iberoamérica be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Elsevier Iberoamérica not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Elsevier Iberoamérica may not be able to connect to the Internet when running in the background.