Published by Drop Tank LLC

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Why should I report an Issue with MakeItCount Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Drop Tank LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MakeItCount Rewards Customer Insights

1. I will look for Marathon stations that have the newest pumps with the video displays, I never had problems with those but many times with the older pumps that have worn-out displays or older in general, I have input many times and lost the discount.FINALLY. After the update I wasn't able to access my account because i had been logged out.

2. Would like to be able to redeem points! Update, deleted app and redownloaded and now it works!This app DOES NOT WORK! I am a Wyndham Rewards member, downloaded the MakeItCount app.

3. After reading the other reviews with same or similar issue, I almost wrote an email, but then decided I don't need the hassle.Love this app and the discount I get, but I haven't been able to use it for almost two weeks.

4. Not all stations have the updated pos pumps and around here, some stations have owners that do not speak or understand English to inquire about MakeItCount promotion.

5. And when trying to use MakeItCount app at the pumps, I input the Loyalty number for my account, but nothing happens.

6. It's not always the cheapest but it's convenient & the 5 cents off/gallon helps! My husband and I use the same # & have racked up a lot of points.

7. As I was creating a password, a large box popped up in red lettering saying my email address looked invalid.

8. I will admit that we rarely need to use the app.I used this app under the asumption that I would be able to use the rewards for cents off of gasoline.

9. No points are earned, no Cents off happens, no credit, just frustration.

10. I just got done dealing with customer service about my account having the wrong number.

11. Set up the account, tried to link both accounts, it just goes back from one app to other, won't link.

Steps to Troubleshoot & Fix MakeItCount Rewards Issues

1. Fix MakeItCount Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MakeItCount Rewards: Restarting the app will resolve most errors.
  2. Update the MakeItCount Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "MakeItCount Rewards" » Open MakeItCount Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MakeItCount Rewards » click "UPDATE".
  3. Clear MakeItCount Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from MakeItCount Rewards servers.
    1. On Android, goto Settings » Apps » Select "MakeItCount Rewards" » click Storage » click "Clear Cache".
  4. Check MakeItCount Rewards app permissions. If any of these permissions required to use your device's features are disenabled, MakeItCount Rewards might not work.
  5. Uninstall and reinstall MakeItCount Rewards. If nothing else has worked, completely uninstall MakeItCount Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MakeItCount Rewards not working


2. Fix MakeItCount Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MakeItCount Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MakeItCount Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MakeItCount Rewards may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I no longer have that number and need to link my new card and new account

    — by Wanda miller 3 years ago