Contact Video Downloader Customer Service

Why should I report an Issue with Video Downloader - XDownloader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. At first I thought It was due to size of the file but after checking it out multiple times i found that the app is unable to download files anymore.

2. I use this because every other browser downloads gifs from a specific site as .webp files, and this one lets me download them as .gif files! So it's lovely for my purposes.

3. First download note poped up claiming they needed to have power saving exclusion to work properly, did it at first, but recinded it since it didn't make sense.

4. This is one of these rare apps that does exactly what you want it to, goes the extra mile by doing things you never expected but are grateful to find, and then goes above and beyond by not pestering you with ads every time you click a button.

5. I'm keeping it.Okay this will be the most worthless review ever! I don't use the download video button, tho I have a few times and it works great.

6. Feels like all the downloader are reskin but still one entity lolEasy and fast lovitThis app no longer lets you download videos.

7. Apart from that, I can download the videos which others apps don't allow me.

8. The only issue I have is that it does not allow me to have spaces in the file name.This is a really good app especially in fast downloading and hiding of videos which was what I was looking for.

9. Another area that I found the app's performance to be excellent is that it doesn't pop out too many disturbing and distracting adverts unlike many apps in the same range.

10. But sometimes if it fails to download, it doesn't reconnect automatically and continue from where it left.

11. I have to manually do that everytime it fails to download.

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Downloader: Restarting the app will resolve most errors.
2. Update the Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader - XDownloader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
3. Clear Video Downloader - XDownloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Video Downloader - XDownloader" » click Storage » click "Clear Cache".
4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working

2. Fix Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.