Published by DoubleMap

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Why should I report an Issue with GBM Bus Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DoubleMap to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GBM Bus Tracker

1. Green Bay Metro Bus Tracker provides passengers with real-time information about their bus location, routes and more.

GBM Bus Tracker Customer Insights

1. Sometimes it doesn't work (including if your Wi-Fi/data isn't working) and doesn't ever give an explanation, and I wish there was an in-app link to the GB Metro website and a way to learn more about the actual hours of operations within the app.While the app works, I've found that many times, the supposed real time tracking is out of sync.

2. At least they had been, but this may already have been addressed.I like the live location/data but I wish there was a trip planner or a better method to figure out which route to take for other places, I'm not from around here so it's incredibly difficult for me without calling to bother someone.It does what it says.

3. personally in my opinion the city of Greenbay should do the following: * Make in app purchases to buy a bus pass ect * make the app kinda like moovit so not only locals but visitors to Greenbay can plan their trips.All the map does is move north on its own, I own a Galaxy Note9 and this is the ONLY application I have problems with.

4. When going under the individual routes, it doesn't supply the time to expect the bus at that stop.

5. This is a good app to keep track of where buses are on their routes, helping make sure you don't miss your bus or informing you where your bus is if it's running late.

6. As well as pinpointing buses more accurately including delays.The map continued to move north without user interface.

7. Would have been five stars except some buses disappear from the outlined routes at times.

8. I want to rate this app higher but can't so long as there's bugs that render it essentially useless when it's needed the most.While the app works to locate buses.

9. I was unable to recenter the map.Now that the majority of the east sode routes have changed.

10. Also being able to see when there is a delay is super great.Best improvement GBM has ever made.

11. Before the route changes, I knew exactly what time to be out there for.

Steps to Troubleshoot & Fix GBM Bus Tracker Issues

1. Fix GBM Bus Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GBM Bus Tracker: Restarting the app will resolve most errors.
  2. Update the GBM Bus Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "GBM Bus Tracker" » Open GBM Bus Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GBM Bus Tracker » click "UPDATE".
  3. Clear GBM Bus Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from GBM Bus Tracker servers.
    1. On Android, goto Settings » Apps » Select "GBM Bus Tracker" » click Storage » click "Clear Cache".
  4. Check GBM Bus Tracker app permissions. If any of these permissions required to use your device's features are disenabled, GBM Bus Tracker might not work.
  5. Uninstall and reinstall GBM Bus Tracker. If nothing else has worked, completely uninstall GBM Bus Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GBM Bus Tracker not working


2. Fix GBM Bus Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GBM Bus Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GBM Bus Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GBM Bus Tracker may not be able to connect to the Internet when running in the background.

Reported Issues