Contact Dot n Beat Customer Service

Why should I report an Issue with Dot n Beat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Badsnowball Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If those two things could get fixed or at least improved on the game would be great.SO FUN, but too many ads... It's seriously a blast, and I feel like it could potentially help an untrained musician's stay-on-beat skills... But you have to watch an ad for every single mess up, as well as simply to move on to the next level if you skipped re-doing the one you failed... So... nah, I'mma delete and come back in a year lol maybe there will be fewer ads then!I ended up turning off the music for some of the levels because the gameplay didnt match the music.

2. There is no incentive to purchase a VIP access if I can't play the complete songs.I love the game, it's a great time killer and has some good music, but there is a lot of stuff that needs to be worked on.

3. Lastly the redo button doesn't allways show up, making me have to choose the level again.The game is good, fun and great alignments to the beats.

4. But if you feel you need to show me an ad after every oops or song clear to get paid maybe free download wasn't the way to go for thisI really like the idea of the game but it could have been done better.

5. I ran into an issue with the play your own song feature though: everytime I fail, it leaves it in a perpetual loading screen and won't let me back into the game.

6. Second: there has to be a full tutorial level on all aspects of the game Third: the songs should be easily discernable for the beat, yet it's notEnjoyed the game but there are several things that bug me.

7. Overall though, its a great game to play when you're trying to avoid small talk, but I wouldnt play it for a long time.ok I love this game.

8. I muted game sounds yet they were still there and several of the songs seem to be off beat (fizzy in particular) and even changing the settings didn't seem to help.

9. My only issue is that the game (During an Rush Infinito) tends to speed up the music in a way that makes it sound odd.

10. While I understand that some level of ads are necessary for a free game, this game beats you over the head with them.

11. I don't know if its me or game but a lot of the time i have full bars and other games work fine.

1. Fix Dot n Beat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dot n Beat: Restarting the app will resolve most errors.
2. Update the Dot n Beat App. Here is how:
   1. On Android goto PlayStore » Search for "Dot n Beat" » Open Dot n Beat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dot n Beat » click "UPDATE".
3. Clear Dot n Beat app cache: Clearing cached data will force your app to retrieve the latest data directly from Dot n Beat servers.
   1. On Android, goto Settings » Apps » Select "Dot n Beat" » click Storage » click "Clear Cache".
4. Check Dot n Beat app permissions. If any of these permissions required to use your device's features are disenabled, Dot n Beat might not work.
5. Uninstall and reinstall Dot n Beat. If nothing else has worked, completely uninstall Dot n Beat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dot n Beat not working

2. Fix Dot n Beat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dot n Beat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dot n Beat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dot n Beat may not be able to connect to the Internet when running in the background.