Published by AMANOTES

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Why should I report an Issue with Beat Roller - Music Ball Race?

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Beat Roller Customer Insights

1. It also glitches out time to time and makes the ball very laggy and hard to control.I like the concept of importing songs and playing a beat style game with them.

2. People say it's fine, but I have countless games that people say have to many ads and I find those fine, but this, you can't do anything without five adds! Normally I turn on airplane mode to help, bur this app wont load the songs, because it says you don't need an ad to get it, but it won't let you on it if you don't watch on.

3. The songs you import don't take too long to load, but when you play them they are so off beat that I bet I could make a better version.There is much more I would like to add to this, but the word cap is 500 so I can't.The game is honestly a rip off.

4. I tried to play one of the songs that's on my phone and the song that played wasn't tge right one.

5. And then you have to watch an ad just to get any other songs.-_- And ads are outrageous! I lost a level and it gave me an option to watch an ad to continue, or not to continue, I chose not and I was still bombarded with an ad.

6. Those free one's only account for like 5% of the songs too! All the others need ads or gems to unlock.The only song that actually played was the song that they start you out with.

7. Honestly ridiculous...the only reason you get 2 stars is because the game play was pretty smooth which is rare with games like these.i find it really fun, but the problem is the ads.

8. Second, the feature that lets you import songs you have downloaded on your phone is a cool feature, but it's not executed well.

9. I tried to play two different songs from the selection they gave and neither one of them ever played.

10. First of all, the game gives you two ads after you fail a song and it gets annoying.

11. It wasn't even another song on my phone just some random one from the game.

Steps to Troubleshoot & Fix Beat Roller Issues

1. Fix Beat Roller Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Beat Roller: Restarting the app will resolve most errors.
  2. Update the Beat Roller App. Here is how:
    1. On Android goto PlayStore » Search for "Beat Roller" » Open Beat Roller - Music Ball Race » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beat Roller » click "UPDATE".
  3. Clear Beat Roller - Music Ball Race app cache: Clearing cached data will force your app to retrieve the latest data directly from Beat Roller servers.
    1. On Android, goto Settings » Apps » Select "Beat Roller - Music Ball Race" » click Storage » click "Clear Cache".
  4. Check Beat Roller app permissions. If any of these permissions required to use your device's features are disenabled, Beat Roller might not work.
  5. Uninstall and reinstall Beat Roller. If nothing else has worked, completely uninstall Beat Roller then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Beat Roller not working


2. Fix Beat Roller Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Beat Roller be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Beat Roller not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Beat Roller may not be able to connect to the Internet when running in the background.

Reported Issues