Published by Grupo Finansiell

Report an issue with Doopla.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Doopla - Inversionistas?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grupo Finansiell to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Doopla Customer Insights

1. Recomiendo no invertir hasta que se resuelva el problema de acceso.No funciona la app, cuando cambio para ver las características de un solicitante en otra pestaña se cierra la app y no funciona en ninguna otra pestañaEl peor sistema de acceso, terrible, dénos un acceso a nuestra inversión.

2. Me dice que el usuario o la contraseña son incorrectosNo se que le hicieron recientemente a ls appa porque no me deja ver algunas secciones o me saca de otras.Desde el mentenimiento de la semana pasada no puedo entrar a la app.

3. No se ouede hacer ninguna operación sin que la aplicación se cierre.No me deja entrar y todos mis datos son correctosDesde la última actualización no puedo ingresar a la app.

4. Thinking about withdrawing my money.Cannot log in to the app.Crashes continuos desde la ultima actualización.

5. Unusable.Awful app's update, it's unusable.

6. Terrible.

7. Impossible to Login.

8. Poor updates.

Steps to Troubleshoot & Fix Doopla Issues

1. Fix Doopla Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Doopla: Restarting the app will resolve most errors.
  2. Update the Doopla App. Here is how:
    1. On Android goto PlayStore » Search for "Doopla" » Open Doopla - Inversionistas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doopla » click "UPDATE".
  3. Clear Doopla - Inversionistas app cache: Clearing cached data will force your app to retrieve the latest data directly from Doopla servers.
    1. On Android, goto Settings » Apps » Select "Doopla - Inversionistas" » click Storage » click "Clear Cache".
  4. Check Doopla app permissions. If any of these permissions required to use your device's features are disenabled, Doopla might not work.
  5. Uninstall and reinstall Doopla. If nothing else has worked, completely uninstall Doopla then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Doopla not working


2. Fix Doopla Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Doopla be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Doopla not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Doopla may not be able to connect to the Internet when running in the background.

Reported Issues