Contact Cinema Server Control Customer Service

Why should I report an Issue with Cinema Server Control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dolby Laboratories Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cinema Server Control lets you use your Android tablet to give you wireless access and control of your Dolby Integrated Media Server IMS3000. - Enables booth operation of each available server from a single mobile device, with no physical connection between a PC or servers required. - Allows access to all primary server functions such as Playback Controls, Playlist Building, and Audio Controls. - Secure connection helps prevent unauthorized access. - Recommended minimum screen size –9. 6"(244 mm) + extra-high-density screens (320dpi minimum).

2. For complete Dolby Integrated Media Server installation, operation, pairing instructions,and approved Bluetooth adapters, please consult our product user manual at dolbycustomer. com.

3. For further assistance,contact Dolby Customer Support at CustomerSupport@dolby. com.

1. Honestly just read the description of the app before you complain about it.After got installed it was asking full screen size though there was exception of running it but could not modify the Bluetooth settings as it says could not open Bluetooth settings after i paired my speakerPlease don't review this app poorly because you couldn't take 5 seconds to read the description of the app.

2. The people complaining this is fake clearly can't take 10 seconds to read the 3 second description and they obviously don't know about Dolby 😂dont fooled by this app.

3. Unless you own a home cinema with a dolby atmos server system (different from an amp) don't download the app and complain about it 1.

4. No its not meant for your headphones and bluetooth speaker.

5. Its meant for ipads and tablets to control it 2.

6. but this app is asking more resolution to support.

7. my phone is 2k resolution.

1. Fix Cinema Server Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cinema Server Control: Restarting the app will resolve most errors.
2. Update the Cinema Server Control App. Here is how:
   1. On Android goto PlayStore » Search for "Cinema Server Control" » Open Cinema Server Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cinema Server Control » click "UPDATE".
3. Clear Cinema Server Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Cinema Server Control servers.
   1. On Android, goto Settings » Apps » Select "Cinema Server Control" » click Storage » click "Clear Cache".
4. Check Cinema Server Control app permissions. If any of these permissions required to use your device's features are disenabled, Cinema Server Control might not work.
5. Uninstall and reinstall Cinema Server Control. If nothing else has worked, completely uninstall Cinema Server Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cinema Server Control not working

2. Fix Cinema Server Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cinema Server Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cinema Server Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cinema Server Control may not be able to connect to the Internet when running in the background.