Contact The Detroit News Customer Service

Why should I report an Issue with The Detroit News: Local News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Newspapers are failing, and they don't seem to care about their readers.This app crashes every five minutes and no one at the paper knows why.Negative trying to cancel subscription and you make it difficultI signed up through the app but it didn't show any subscription information.

2. Done with this one forever.The notification settings are set to "breaking news", which to the Detroit News means just about all the news stories! I expected better! I turned off the notifications and anything more than a true local emergency will get the app deleted.Mostly paywalls.

3. I couldn't access some content on the app, and it didn't recognize my subscription on the website.

4. Old news, repeated articles and pointless ads snuck in between the content.

5. App keeps signing me out, it would be great if I could stay signed in all the time.This is the paid version of this app and it's definitely not worth it.

6. I like going down to one app but just show the newspaper like he top stories too much sliding and zooming.

7. But at the current state it's not worth $App keeps crashing since their June 8, 2023 update.

8. Maybe boomers like it but let's get it usable Feedback tool is a blank screen so have to leave a review instead.

9. Im paying to read subscribers' stories and can't read them.

10. When will this issue be fixed? Great content, headlines are sometimes over sensational though.

11. Not surprising newspapers are going bankrupt they've had 15 years to figure out how to go digital and still can't get it right.

1. Fix The Detroit News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Detroit News: Restarting the app will resolve most errors.
2. Update the The Detroit News App. Here is how:
   1. On Android goto PlayStore » Search for "The Detroit News" » Open The Detroit News: Local News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Detroit News » click "UPDATE".
3. Clear The Detroit News: Local News app cache: Clearing cached data will force your app to retrieve the latest data directly from The Detroit News servers.
   1. On Android, goto Settings » Apps » Select "The Detroit News: Local News" » click Storage » click "Clear Cache".
4. Check The Detroit News app permissions. If any of these permissions required to use your device's features are disenabled, The Detroit News might not work.
5. Uninstall and reinstall The Detroit News. If nothing else has worked, completely uninstall The Detroit News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Detroit News not working

2. Fix The Detroit News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Detroit News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Detroit News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Detroit News may not be able to connect to the Internet when running in the background.