Published by Desygner Pty Ltd on Oct 31, 2024

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Why should I report an Issue with Desygner: Graphic Design Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Desygner Pty Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Desygner Customer Insights

1. My only confusion is their credits system; you use credits to unlock design templates and the like but how that all works isn't very intuitive not is it well-explained, especially in terms of how one might acquire or earn additional credits.I use it quite a bit but do wish there was more artistic text options.

2. Sometimes it doesn't save n takes a few tries n it needs the ability to better create a new separate image when using a prior made image as template.I've used this app for a while, both as a paying customer and the free version.

3. All of my graphics templates for content links were lost with only 10 days to reconstruct them! I tried 9 other apps and none of them suited my needs...then I found Desygner.

4. This app saved my bacon! It has great features and is extremely intuitive! Thank you so much...you saved me from a major panic attack!Simply one of the most well-rounded and fully featured design apps I've ever come across.

5. It's the perfect tool.Lip service given in the description @ this app! Very few FREE options available Free versions or pay $ 9.99 a month for the premium version.

6. I recently downloaded Desygner and I must say, I'm thoroughly impressed! As a beginner in design, I was looking for an app that would be user-friendly and allow me to explore and learn at my own pace.

7. While some updates have been done over the last few years to improve the user experience the app still falls short on what I believe are basic design options.

8. There is no option to fashion text in a circle or make it look 3D like MS Word Art used to let you do.this is an extremely intuitive video editing software for mobile which also comes with a desktop version that has more functionality.

9. Desygner delivered that and more! This app is intuitive and easy to navigate, making it a breeze to create stunning designs.

10. It's perfect for graphic designers who are just starting out or writers, be it fanfiction or original works, looking for an easy way to make a cover.

11. The wide range of templates and design elements available on this app is simply amazing.

Steps to Troubleshoot & Fix Desygner Issues

1. Fix Desygner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Desygner: Restarting the app will resolve most errors.
  2. Update the Desygner App. Here is how:
    1. On Android goto PlayStore » Search for "Desygner" » Open Desygner: Graphic Design Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Desygner » click "UPDATE".
  3. Clear Desygner: Graphic Design Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Desygner servers.
    1. On Android, goto Settings » Apps » Select "Desygner: Graphic Design Maker" » click Storage » click "Clear Cache".
  4. Check Desygner app permissions. If any of these permissions required to use your device's features are disenabled, Desygner might not work.
  5. Uninstall and reinstall Desygner. If nothing else has worked, completely uninstall Desygner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Desygner not working


2. Fix Desygner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Desygner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Desygner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Desygner may not be able to connect to the Internet when running in the background.

Reported Issues