Published by csd001 on Jul 31, 2024

Report an issue with X-Sport Pro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with X-Sport Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of csd001 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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X-Sport Pro Customer Insights

1. The wifi is already connected but when I go to the app and press connect with cam, it always says connection failedNot able to view recorded videos.

2. I do have one issue with it; when the storage is full, the app will keep displaying the timer going up, even though the sd card is 100% full.

3. Adding a notification for this would solve the problem.Can't even connect the camera.

4. Just setting wifi on in action cam, then connect to phone wifi.

5. App is crashedCannot even connect to the camera.

6. Tried many times, but the app crashes every time.Finally working ⚒ app.Good. It's working.

7. App gets automatically closed when we open the gallery.

8. Now crashes when trying to download.

9. great app, Works as intended.

10. Format must same.Worked twice.

Steps to Troubleshoot & Fix X-Sport Pro Issues

1. Fix X-Sport Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart X-Sport Pro: Restarting the app will resolve most errors.
  2. Update the X-Sport Pro App. Here is how:
    1. On Android goto PlayStore » Search for "X-Sport Pro" » Open X-Sport Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for X-Sport Pro » click "UPDATE".
  3. Clear X-Sport Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from X-Sport Pro servers.
    1. On Android, goto Settings » Apps » Select "X-Sport Pro" » click Storage » click "Clear Cache".
  4. Check X-Sport Pro app permissions. If any of these permissions required to use your device's features are disenabled, X-Sport Pro might not work.
  5. Uninstall and reinstall X-Sport Pro. If nothing else has worked, completely uninstall X-Sport Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing X-Sport Pro not working


2. Fix X-Sport Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make X-Sport Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to X-Sport Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, X-Sport Pro may not be able to connect to the Internet when running in the background.

Reported Issues