Contact PowerDirector Customer Service

Why should I report an Issue with PowerDirector - Bundle Version?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CyberLink.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thats all!!!I loved this app but whenever I put audio in and theb if I were to skip to a different part of the song it frickin starts replying the beginning of the audio even though I am not at the beginning of the audio!!! It's making me really upset and it happens with the other ones too for some reason!!!Great video app but one problem, I import my videos from an SD card into my tablet and when I crop the video I want, a little message says something like, "the selected video cannot be cropped." So please fix this problem and I'll be more than happy if you do.

2. With long and complex projects, the video tends not to play at all, which makes editing difficult.Great application but I do have a problem with the syncing.

3. While its UI is great and easy to understand, there's no redo button and sometimes the video will not play correctly in the editor.

4. Maybe newer phones have the ratio of 2:1, it would be great to see that implemented into this applicationHonestly really good! One thing tho, add more effects please.

5. It's a helpful and easy to use video editing tool, although it does suffer from some major issues.

6. These are the things that I love about this app.This removes everything good the other Powerdirector had, such as the Effects filters.

7. Its triggering my video since theres not many effects to choose from.

8. Thank you.The quality of your media doesn't get compromised when you convert it into a video using PD.

9. I thought this was just going to be all the __Director apps in one, but all it is is a butchered copy of PowerDirector! SO JUST GET POWERDIRECTOR!! EDIT: EVEN THE ADS THE SAME AS THE POWERDIRECTOR AD DON'T GET THIS TRASH!This is a really cool editor but i have just a few problems.

10. The music is okay, because i can pick my own downloaded music, and the photo cropping and stuff is 👏a👏m👏a👏z👏i👏n👏g👏.

11. And the UI is complete GARBAGE! The only good thing is that the watermark was removed and it still doesnt matter.

1. Fix PowerDirector Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PowerDirector: Restarting the app will resolve most errors.
2. Update the PowerDirector App. Here is how:
   1. On Android goto PlayStore » Search for "PowerDirector" » Open PowerDirector - Bundle Version » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PowerDirector » click "UPDATE".
3. Clear PowerDirector - Bundle Version app cache: Clearing cached data will force your app to retrieve the latest data directly from PowerDirector servers.
   1. On Android, goto Settings » Apps » Select "PowerDirector - Bundle Version" » click Storage » click "Clear Cache".
4. Check PowerDirector app permissions. If any of these permissions required to use your device's features are disenabled, PowerDirector might not work.
5. Uninstall and reinstall PowerDirector. If nothing else has worked, completely uninstall PowerDirector then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PowerDirector not working

2. Fix PowerDirector Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PowerDirector be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PowerDirector not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PowerDirector may not be able to connect to the Internet when running in the background.