Published by CoorWorks, Inc on Jun 6, 2024

Report an issue with CoorWorks OTC 4.0.
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Why should I report an Issue with CoorWorks OTC 4.0?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoorWorks, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CoorWorks OTC 4.0 Customer Insights

1. The problem with this is that it changes ONLY AFTER you start typing=more errorsIt works, however adding a barcode scanner and 2 obnoxious bugs has made the overall experice way worse... I don't understand how it makes you set up the app again with your info if you take a longer time to close the lock... Like why? Say it timed out and ask for serial number again like you used to, not this nuisance.

2. Prefer Outdial's app, which goes back to the password and enter lock screen when timeouts occur.

3. App goes to a blank white screen and requires a force close.

4. They added a new "feature" that changes the keyboard to a numeric layout.

5. Which resets the app to the company login screen.

6. Contacted support, haven't heard back if this is a feature or a bug.

7. When lock login times out.

8. UPDATE: the above has not been addressed.

Steps to Troubleshoot & Fix CoorWorks OTC 4.0 Issues

1. Fix CoorWorks OTC 4.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CoorWorks OTC 4.0: Restarting the app will resolve most errors.
  2. Update the CoorWorks OTC 4.0 App. Here is how:
    1. On Android goto PlayStore » Search for "CoorWorks OTC 4.0" » Open CoorWorks OTC 4.0 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoorWorks OTC 4.0 » click "UPDATE".
  3. Clear CoorWorks OTC 4.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from CoorWorks OTC 4.0 servers.
    1. On Android, goto Settings » Apps » Select "CoorWorks OTC 4.0" » click Storage » click "Clear Cache".
  4. Check CoorWorks OTC 4.0 app permissions. If any of these permissions required to use your device's features are disenabled, CoorWorks OTC 4.0 might not work.
  5. Uninstall and reinstall CoorWorks OTC 4.0. If nothing else has worked, completely uninstall CoorWorks OTC 4.0 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CoorWorks OTC 4.0 not working


2. Fix CoorWorks OTC 4.0 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CoorWorks OTC 4.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CoorWorks OTC 4.0 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CoorWorks OTC 4.0 may not be able to connect to the Internet when running in the background.

Reported Issues