Contact Conferma Customer Service

Why should I report an Issue with Conferma?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Conferma Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Conferma enables employees and contractors to use virtual payment cards for any approved business expense and is ideal for businesses of all sizes.

2. Conferma is a cashless solution that brings secure, virtual payment cards to your mobile device for business purchases.

3. With Conferma, all spend data flows back to a single centralised account, so that you have complete visibility of virtual card creation and usage.

4. Virtual payment cards can be requested by app users in accordance with your company’s pre-defined policies.

5. Alternatively, finance managers or administrators can create and push pre-configured cards directly to employees and contractors, without need for individual requests.

6. Create single-use or recurring budget cards from a centralised account that your employees can use for online, in-app, or contactless payments via Google Pay.

7. Once approved, virtual payment cards are sent directly to your mobile device.

8. Push notifications immediately notify finance managers or approvers of new virtual card requests.

9. Capture and upload pictures of receipts, and review colour-coded transactions based on spend categories.

10. Notifications remind you to upload your receipts, which are then matched and attached to your transactions in a paperless process.

11. Allocate post-spend reviewers to review and approve spending in line with your company’s pre-defined policies.

1. If you are travelling, and don't have access to your work email, it is impossible to reset your password, which you will forget since you only use this rubbish app once a yearMost trips dont show up, virtual cards dont show and unable to link new bookings.

2. The app never showed a virtual card or any hotels booked, now I am locked out of the app as it says my security question is wrong after clicking on the password reset link, absolute joke !!!90% of the cases I have problems once arrived at reception.

3. The app is requesting thousands of codes, pins, passwords and at the end of the story you still have to call somebody to have assistance....if someone take the phone...good luckApp keeps requesting to register, after each login.

4. Would just like it resolved so Im not wondering whether my reservation is going to be honored or not.You have to select country code to enter phone number for activation.

5. The problem is that the list is not ordered alphabetically nor numerically!! It should work fine if your country is US or UK because they are on the top of the list, otherwise good luck scrolling.

6. Please fix the login issue for Android so I don't need to carry 2 phones.Unable to link mobile, send sms otp is crashing.

7. You cannot enter the country code nor search in the list.

8. Waste of time as i need to call someone everytime there is an issue with a booking as the app doesnt show them.Like others it won't let me log in.

9. Linking mobile is such a pain, have to scroll through the entire list of countries, terrible user interface.

10. My phone works fine otherwise and has no problems with wifi or internet connections.

11. When you enter your profile for 1st time you are requested to enter currency, the dialog is not skippable...This is an extremely badly designed app.

1. Fix Conferma Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Conferma: Restarting the app will resolve most errors.
2. Update the Conferma App. Here is how:
   1. On Android goto PlayStore » Search for "Conferma" » Open Conferma » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Conferma » click "UPDATE".
3. Clear Conferma app cache: Clearing cached data will force your app to retrieve the latest data directly from Conferma servers.
   1. On Android, goto Settings » Apps » Select "Conferma" » click Storage » click "Clear Cache".
4. Check Conferma app permissions. If any of these permissions required to use your device's features are disenabled, Conferma might not work.
5. Uninstall and reinstall Conferma. If nothing else has worked, completely uninstall Conferma then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Conferma not working

2. Fix Conferma Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Conferma be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Conferma not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Conferma may not be able to connect to the Internet when running in the background.