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1. The "snapshot" feature used to be able to relay the most recent 5 or so transactions (or pending transactions) with a single tap, and that's been removed for what feels like a pointless downgrade so the app looks more generic.I live 75 miles from the nearest branch, and the mobile deposit in this app, which is my financial lifeline, is absolutely horrible.

2. You have to have another app on top of this app to lock your card... it's 2023!!!!!!! NO STARS APP IS THE WORST... YOU CA T EVEN ADD YOUR REVIEW UNLESS AT LEAST SELECT 1 STAR.... NO STARS FOR ME... TERRIBLEYour last app update sucks!!! Every damn update creates a new problem.

3. I write for mcu mobile deposits only and the check can no longer be deposited into any other account but the mcu app won't accept it either.

4. MCU it's not the quality product it once was.Updating my 5 star review to a 3, as the most recent "update" has removed functionality for no apparent reason.

5. Like who has time to play around with a banking app? Banks pay IT to upgrade for no reason, who is ever satisfied with upgrades especially when they don't have a choice to opt-out.

6. I've spent the last 5 minutes trying to mobile deposit a check.

7. I moved out of NY so this app is vital for check deposits and transferring money between accounts.

8. I've deciding to get another/closer bank, because if they can't get it right someone else will.Despite the improved look from the previous Android version, some of the features require so much more improvement.

9. The quick access to your accounts has been removed so now you have to enter your entire password so inconvenient.

10. App sucks!!Horrible The worst mobile banking app ever.

11. I don't know it offhand, there should be other options like card number or social security.

1. Fix NYMCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NYMCU: Restarting the app will resolve most errors.
2. Update the NYMCU App. Here is how:
   1. On Android goto PlayStore » Search for "NYMCU" » Open NYMCU Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NYMCU » click "UPDATE".
3. Clear NYMCU Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from NYMCU servers.
   1. On Android, goto Settings » Apps » Select "NYMCU Mobile Banking" » click Storage » click "Clear Cache".
4. Check NYMCU app permissions. If any of these permissions required to use your device's features are disenabled, NYMCU might not work.
5. Uninstall and reinstall NYMCU. If nothing else has worked, completely uninstall NYMCU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NYMCU not working

2. Fix NYMCU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NYMCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NYMCU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NYMCU may not be able to connect to the Internet when running in the background.