Published by Code Corporation on Jan 17, 2024

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CortexScan Demo

1. CortexDecoder is an enterprise-grade barcode decoder capable of using the built-in camera on your device to read and decode over 40+ barcode symbologies using proprietary decoding algorithms.

2. For over 20 years, our decoding algorithms have been unmatched in their ability to decode complex barcodes of virtually any print quality, on any surface, at any angle, and compensates for damaged barcodes in less-than-ideal environmental conditions, without fail.

3. The CortexScan Demo app is a barcode reading application powered by Code's CortexDecoder.

4. The power of CortexDecoder is available for virtually all platforms, including embedded systems and Code's own hardware scanners.

5. Code technology allows you to decode any barcode symbology—even on curved or reflective surfaces.

6. Code’s enterprise-grade scanning software can also read damaged, large, or tiny barcodes—get ready for near zero-miss efficiency and increased productivity.

7. CortexDecoder is available for iOS, Android, Windows, Linux, Xamarin, and more.

8. Evaluate this demo app and then contact Code Corporation for more information using the Contact Us button within the app.

CortexScan Demo Customer Insights

1. Developers any update on this topic please, will be much appreciated?Was really good, but there is some sort of persistent "cortex scan, get it now" icon now covering the scan data at the bottom right of screen, it isn't a button that can be pressed why is it there??Hardly could read anything with it.

2. I only wish I could export the data using a standard format (.csv, etc)No data info after scan, I really liked the app but after recent update the picture taken and stored from the scan doesn't consist of any Data.

3. It only shows the picture were in the past it also highlighted the Data read from the scan.

4. Cant press scan button.

5. I used this to scan 2did locations at work.

6. Before is better simple open and scan.

7. Now cant scan.

8. This app used to be really good but they messed it all up.After update new version everything sucks.

9. It wasn't scanning barcodes that I have already scanned with other software.

10. Sucks big timeSeriously I told u guys,its super fast and accurate when u scan it.I tried so many apps to scan qr code and its literally failed.Thanks god I found these useful apps to help me to scan qr cod.I would recommend u guys to download it👍🏻This was great until Cortex Scan get it now appeared in the bottom right corner covering the data that its scanning.

Steps to Troubleshoot & Fix CortexScan Demo Issues

1. Fix CortexScan Demo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CortexScan Demo: Restarting the app will resolve most errors.
  2. Update the CortexScan Demo App. Here is how:
    1. On Android goto PlayStore » Search for "CortexScan Demo" » Open CortexScan Demo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CortexScan Demo » click "UPDATE".
  3. Clear CortexScan Demo app cache: Clearing cached data will force your app to retrieve the latest data directly from CortexScan Demo servers.
    1. On Android, goto Settings » Apps » Select "CortexScan Demo" » click Storage » click "Clear Cache".
  4. Check CortexScan Demo app permissions. If any of these permissions required to use your device's features are disenabled, CortexScan Demo might not work.
  5. Uninstall and reinstall CortexScan Demo. If nothing else has worked, completely uninstall CortexScan Demo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CortexScan Demo not working


2. Fix CortexScan Demo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CortexScan Demo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CortexScan Demo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CortexScan Demo may not be able to connect to the Internet when running in the background.

Reported Issues