Published by Caller ID App Dev Ciamedia on Mar 7, 2024

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Why should I report an Issue with CIA - Caller ID & Call Blocker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Caller ID App Dev Ciamedia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CIA Customer Insights

1. It showed one number as private and it was a health clinic that's in the phone book! I uninstalled.i bought your free banner ,but you still show ads , i went to check my account in the application it doesn't show that i bought free banner , it tells me to buy it again and when i press buy the second time it doesn't even work! your support report a problem isn't working eitherSorry but the caller ID part of this app is not good, I got a call that I recognized as a local landline, this app said it was a private number and did not know who it was from.

2. Then you have to deal with unwanted voicemails and calls getting through.The Ads dont turn off after payment 1.99€ After session started using Google and tapping on the option to set the phone number for verification the app crash itself.

3. Then you have to deal with unwanted voicemails and calls getting through.The Ads dont turn off after payment 1.99€ After session started using Google and tapping on the option to set the phone number for verification the app crash itself.

4. What is this code and why is there no location in this app to answer FAQS? Finally, I searched HIGH & LOW in this app and cannot find anyway whatsoever how to Archive, delete or add to contacts right in the app but you need to explain at least how to delete a call.

5. What is this code and why is there no location in this app to answer FAQS? Finally, I searched HIGH & LOW in this app and cannot find anyway whatsoever how to Archive, delete or add to contacts right in the app but you need to explain at least how to delete a call.

6. To solve that problem I had to uninstall and reinstall the app Los anuncios no se eliminan tras el pago y después de iniciar sesión usando Google al presionar sobre la opción para poner el número de teléfono y verificarlo, la aplicación se detiene.

7. To solve that problem I had to uninstall and reinstall the app Los anuncios no se eliminan tras el pago y después de iniciar sesión usando Google al presionar sobre la opción para poner el número de teléfono y verificarlo, la aplicación se detiene.

8. Sorry but the caller ID part of this app is not good, I got a call that I recognized as a local landline, this app said it was a private number and did not know who it was from.

9. I deleted apps to make sure that I had necessary data storage for the operation of CIA.Call history is not ordered/there is no option to order and it's completely random.

10. I deleted apps to make sure that I had necessary data storage for the operation of CIA.Call history is not ordered/there is no option to order and it's completely random.

11. It's an Android btw.Full screen app opens and covers up the end call button making the whole screen black the whole thing can go away after a call I don't.

Steps to Troubleshoot & Fix CIA Issues

1. Fix CIA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CIA: Restarting the app will resolve most errors.
  2. Update the CIA App. Here is how:
    1. On Android goto PlayStore » Search for "CIA" » Open CIA - Caller ID & Call Blocker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CIA » click "UPDATE".
  3. Clear CIA - Caller ID & Call Blocker app cache: Clearing cached data will force your app to retrieve the latest data directly from CIA servers.
    1. On Android, goto Settings » Apps » Select "CIA - Caller ID & Call Blocker" » click Storage » click "Clear Cache".
  4. Check CIA app permissions. If any of these permissions required to use your device's features are disenabled, CIA might not work.
  5. Uninstall and reinstall CIA. If nothing else has worked, completely uninstall CIA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CIA not working


2. Fix CIA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CIA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CIA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CIA may not be able to connect to the Internet when running in the background.

Reported Issues