Published by Chợ Tốt on Nov 12, 2023

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Why should I report an Issue with Cho Tot -Chuyên mua bán online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cho Tot -Chuyên mua bán online image 1 contact Cho Tot -Chuyên mua bán online image 2

Cho Tot Customer Insights

1. I deeply thank you guys for making this platform but it can be further improved.Got banned becaused of false information, although i even sold all my items on app recently on other platforms Got a lot scammers dm me Just sucks DO NOT buy or sell anything on this app Go to facebook or nhattao, shoppee and tiktok Not even need to tryGood marketplace, BAD app interface Why only sorting items by newest of cheapest, I want to obtain the most exquisite item off the search and I don't want to scroll through the thousands of cheap ones I don't like.

2. With the ever increasing large number of foreigners living and working in Vietnam, it's surprising this app doesn't have dual language when so many other apps and websites in Vietnam do.All rental ads are incorrect, posted by dishonest agents, beautiful apt or room picture with a low price, but after you contact the renter will say O that's rented, I have another similar (but lower quality with higher price).

3. How frustrating it is!!!!!!Reviews dont emerge quickly enough, so I missed a warning and wasted time just to be scammed, UI is not at all intuitive and the market is full of toxic people.Hello, there are some bug in the search function, once I search for the first time, it okey but when I remove search content and search for others thing, it do nothing!! Please fixGood app.

4. I can't find the item I want most of the timeLooks like a great app on the surface, but lacks English language function unlike other Carousell group apps in Asia.

5. Also l, when I want to sort out the price of my search, it's just put me back to the item category within that price, but not the item I was searching for.

6. The system should allow only one item, one room or apartment, to post with one price only.

7. Also the web version can't filter by folding bike AND region, it's one or the other.

8. Notifications are too little excessive! Why can't the app access chotot market for transportations that is available on the web version.

9. If you're from other business, they will deactivate your account immediately without notification by phone.

10. The web version allow searching for folding bikes while the mobile version don't.

11. Agents with multiple rooms should post a different ad for each room.

Steps to Troubleshoot & Fix Cho Tot Issues

1. Fix Cho Tot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cho Tot: Restarting the app will resolve most errors.
  2. Update the Cho Tot App. Here is how:
    1. On Android goto PlayStore » Search for "Cho Tot" » Open Cho Tot -Chuyên mua bán online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cho Tot » click "UPDATE".
  3. Clear Cho Tot -Chuyên mua bán online app cache: Clearing cached data will force your app to retrieve the latest data directly from Cho Tot servers.
    1. On Android, goto Settings » Apps » Select "Cho Tot -Chuyên mua bán online" » click Storage » click "Clear Cache".
  4. Check Cho Tot app permissions. If any of these permissions required to use your device's features are disenabled, Cho Tot might not work.
  5. Uninstall and reinstall Cho Tot. If nothing else has worked, completely uninstall Cho Tot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cho Tot not working


2. Fix Cho Tot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cho Tot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cho Tot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cho Tot may not be able to connect to the Internet when running in the background.

Reported Issues