Published by Moocho on Apr 22, 2024

Report an issue with Pepper Rewards.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Pepper Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Moocho to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pepper Rewards image 1 contact Pepper Rewards image 2

About Pepper Rewards

1. With a seamless blend of instant rewards, top brands, generous cash back, enticing bonus offers, unmatched savings, and advanced security, Pepper is not just an app – it's your key to a smarter, more rewarding lifestyle.

2. Receive 5% cashback from Pepper, layering it with enticing promotional deals, merchant sales, existing rewards cards, and credit card perks for unbeatable savings.

3. Pepper is a mobile payment & rewards app with a mission to help our shoppers save more money and earn real rewards while doing so on top of their existing rewards memberships and credit card perks.

4. *New Users get up to 10% back or double points back for the first 15 days! * Welcome to Pepper Rewards, where every purchase is rewarding!

5. At Pepper Rewards, we're not just a savings and rewards app; we're a dynamic platform that transforms the way you shop, without the extra effort.

6. Shop your favorite merchants like Amazon, Walmart, Target and hundreds more and explore a world of savings, rewards, and perks like never before.

7. Pepper is your gateway to unparalleled savings and rewards.

8. Our commitment to your safety extends across every step of your shopping journey, ensuring that you can confidently enjoy the perks of Pepper's rewarding experience without compromising on security.

9. Yes, Pepper rewards you on your entire purchase, not just specific items.

10. Just fill up your cart in-store or online, head to checkout, and pay with Pepper Rewards.

11. Download Pepper Rewards now and make every payment count towards something bigger!

Pepper Rewards Customer Insights

1. So you try a restaurant instead but if you don't have service or the app decides not to work then you're stuck at the register waving your phone around like an idiot.The app is great when everything works, but it signs me out frequently and I've had to call in to get a security block unlocked on my account due to new security software.

2. Even when it was working it wasn't great, it was location based so if you try and purchase from a supported food truck it will only work at a specific location which makes it useless half the time.

3. Only complaint is that they've had a very difficult time getting other stores to adopt the app, so I've only been able to use it at a single grocery store in my neighborhood.

4. maybe consider using something for close range device communication like Bluetooth so it doesn't only rely on WiFi or phone signal.Update2: I was able to successfully use the app after turning off the wifi and then turning on data exclusive to WiFi.

5. That's when I decided it wasn't worth the unnecessary hassle.They deactivated my account after I refunded a purchase that didn't go through.

6. However, no fair remediation or notice given to moocho users and the participating partner was still listed in app day after I informed moocho customer service.

7. They deactivated my account while I was in the middle of a transaction which tied up the grocery checkout line.

8. It's not worth making people wait for me to sign in nor is it qorth my time to do so...Mucho has been a delight to use.

9. Now they cut the preloading bonus in half, took away most of the deals, and now your moocho rewards points are worth less with less things you can them redeem it for.

10. I am not sure why it doesn't work, I tried customer service and did not get a response back.

11. Update: I have updated since customer service has reached out once I have success using app, I will update again.

Steps to Troubleshoot & Fix Pepper Rewards Issues

1. Fix Pepper Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pepper Rewards: Restarting the app will resolve most errors.
  2. Update the Pepper Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "Pepper Rewards" » Open Pepper Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pepper Rewards » click "UPDATE".
  3. Clear Pepper Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Pepper Rewards servers.
    1. On Android, goto Settings » Apps » Select "Pepper Rewards" » click Storage » click "Clear Cache".
  4. Check Pepper Rewards app permissions. If any of these permissions required to use your device's features are disenabled, Pepper Rewards might not work.
  5. Uninstall and reinstall Pepper Rewards. If nothing else has worked, completely uninstall Pepper Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pepper Rewards not working


2. Fix Pepper Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pepper Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pepper Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pepper Rewards may not be able to connect to the Internet when running in the background.

Reported Issues