Contact National Park Guides Customer Service

Why should I report an Issue with National Park Guides - Chimani?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chimani, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Second on my profile page, under # of parks, it ALWAYS says 1! Ugh! If # of check-ins can be accurate why not that?? Finally, PLEASE separate the places i have visited by category! I want the number of national parks separately reported from monuments, historical parks etc.This is a pretty good replacement to the original Passport to National Parks app but I wish there was an easier way to enter a date.

2. In addition, there can be multiple sites within a park, so I feel like it should allow multiple check-ins per park so you get credit for each site.Clicking on an activity in the Texas state park listings links one to the national park system.

3. And if the individual parks aren't bundled, why would you already have changed your website links for the individual parks to point only to the main app? That makes no sense.Loved the app until I got a new phone (Pixel 4 XL).

4. I like to have a complete list of the parks and dates visited in my phone for reference and some of my dates are from the 60's.Last time I was in the app, I had marked over 100, probably over 200 sites I had been to.

5. It's a great trip-planning tool and it's a fantastic resource for mapping out national parks and nature preserves.

6. I need to know if dogs are allowed and at what parks, not all allow them, and then was hoping to be able to search for those closest to me or see how far certain parks were from me and this app does not provide that.

7. The addition of national forests and state parks was cool and useful.

8. I mean my God, all people wanted was a map of national parks.

9. Makes for a very tiresome process when going to many national park units.

10. That said, I wish the developers would allow us to type in the dates of our trip instead of having to back-click by the month to 1992.

11. It's very basic information that can basically just be googled, there aren't even more than one photo for each park or visitor photos etc.

1. Fix National Park Guides Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart National Park Guides: Restarting the app will resolve most errors.
2. Update the National Park Guides App. Here is how:
   1. On Android goto PlayStore » Search for "National Park Guides" » Open National Park Guides - Chimani » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for National Park Guides » click "UPDATE".
3. Clear National Park Guides - Chimani app cache: Clearing cached data will force your app to retrieve the latest data directly from National Park Guides servers.
   1. On Android, goto Settings » Apps » Select "National Park Guides - Chimani" » click Storage » click "Clear Cache".
4. Check National Park Guides app permissions. If any of these permissions required to use your device's features are disenabled, National Park Guides might not work.
5. Uninstall and reinstall National Park Guides. If nothing else has worked, completely uninstall National Park Guides then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing National Park Guides not working

2. Fix National Park Guides Server issues & Internet Connection

1. Check network connection: An unstable Internet will make National Park Guides be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to National Park Guides not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, National Park Guides may not be able to connect to the Internet when running in the background.