Contact CVS Caremark Customer Service

Why should I report an Issue with CVS Caremark?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CVS Caremark to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The CVS/caremark™ app lets you refill or request new mail service prescriptions, track order status, view prescription history and more.

2. You must have CVS/caremark prescription benefits to use the app: If you’re not sure, check your health insurance plan information to confirm.

3. If not, we make it easy for you to register on the app. ** We're here to help you get the prescriptions you need when you need them.

4. If you already use Caremark. com, your existing username and password will work on the app, too.

5. If you like this service, please take a moment to review our app.

1. I'm pretty irritated & I do not want to waste time on a call when I should be able to login!!So, I get that technology has some ups and downs, but it's ridiculous to have so many complaints about an app and an obvious systemic problem for almost THREE WEEKS without any update or further communication! AND the mobile web version keeps going down.

2. I tried the update and still get the white screen!! Useless!!!Constantly says username or password not valid even after resetting the password, checking the user and the new password accepted right after the change.

3. It won't allow me to order a repeat prescription, check my recent orders....or even touch the password box ...unless I uninstall the app and the reinstall it.

4. You also can't trust the information it gives you about the status of your prescriptions other than when it tells you they have shipped or been canceled arbitrarily (usually with no/misleading info about why).

5. Can never log in without resetting my entire account log in, password and I don't have 20 minutes to update a password, then use the text code, reset the password again.

6. I go to mail order my prescriptions, it says it's going to send a confirmation, but never does.

7. Managing prescriptions by text messages is a better experience than the mobile app!I've read lots of negative, frustrated and angry reviews.

8. I was able to set auto refill, order online and even print out my ID card, which I didn't have.

9. I get to tap "continue to the app" on the same covid warning I've seen for at least a year now, every single time I open the app.

10. Just a complete time waster.Horrible App! It used to be much better, but with every upgrade it seems to get worse.

11. I was going to write a bad review last week, but then I upgraded the app and it let me in and worked great.

1. Fix CVS Caremark Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CVS Caremark: Restarting the app will resolve most errors.
2. Update the CVS Caremark App. Here is how:
   1. On Android goto PlayStore » Search for "CVS Caremark" » Open CVS Caremark » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CVS Caremark » click "UPDATE".
3. Clear CVS Caremark app cache: Clearing cached data will force your app to retrieve the latest data directly from CVS Caremark servers.
   1. On Android, goto Settings » Apps » Select "CVS Caremark" » click Storage » click "Clear Cache".
4. Check CVS Caremark app permissions. If any of these permissions required to use your device's features are disenabled, CVS Caremark might not work.
5. Uninstall and reinstall CVS Caremark. If nothing else has worked, completely uninstall CVS Caremark then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CVS Caremark not working

2. Fix CVS Caremark Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CVS Caremark be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CVS Caremark not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CVS Caremark may not be able to connect to the Internet when running in the background.