Published by BYJU'S on Nov 2, 2023

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Why should I report an Issue with Byju’s Math: Grade 1-8?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BYJU'S to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Byju’s Math: Grade 1-8

1. With the engaging content on math on the Byju's Math Companion, students can learn at their own pace and become confident learners. 🎮 Math Games: Byju's Math Companion offers a vast collection of story-based interactive math games for every topic, designed to make learning enjoyable for users of all ages.

2. Learners are encouraged to achieve these goals and level up on the BYJU’S Math Companion app. 💪Challenge: Apart from math classes and math practice questions, the app also provides daily challenges to make learning more engaging and interactive.

3. With a variety of math practice questions, math quizezes, math problems, and math puzzles, the BYJU’S Math Companion helps students sharpen their skills.

4. Byju's Math Companion is on a mission to infuse fun and excitement into math learning for young minds with a vast collection of concept videos, math games, worksheets, quizzes & puzzles.

5. Solve puzzles, conquer challenges, and earn rewards while honing your math skills. 📚Concept videos: BYJU’S Math app helps students ace the subject through topic-wise math videos.

6. On successful completion of 7 streaks, more points and rewards are unlocked. 👩‍🏫1-on-1 Math Tutoring: Students can further supplement their learning with paid 1-on-1 live online math tutoring for personalized attention.

7. The app comes with daily goals to ensure that students take math classes and solve practice questions on a regular basis.

8. Our expert Math tutors are trained to make learning fun & confidence building for kids 😉. 🆘 24/7 Math Problem Solver: Need Homework Help or stuck in exam preparation late at night?

9. Whether it's algebra, calculus, geometry, or statistics, our videos cover it all. 📝Worksheets/Practice Questions: We recognize the importance of acquiring math skills at an early age - something that becomes easy with thorough practice.

10. BYJU'S Math Companion is a free educational app for students in grades 1-8.

11. Join 150 Million+ satisfied students who have transformed their math skills with our platform across the globe.

Byju’s Math Customer Insights

1. I was unable to log in than I uninstalled it so that I can reinstall it but I can't find it in play store ( and when u tap on the byjus creator page on play store it doesn't show up ) I had to clear my play store data and glitch into library now it's working and I can log in .Every thing is good but there is a issue that some chapters are not in this app and it makes me pressurized to give only 3 stars if this issue is resolved than the app will be awesome and can easily get 5 starI liked it so much its an amazing app but there are only up to 8th grade I am in grade 9 so please add grade 9 as soon as possible plźzźzzzzzzzzzz I recommend students to try this appRedesign the app , please show us report cards at a glance and performance on a chartIts great app from byhus.

2. But they should also lainch byjus math app for tablets.Super, excellent, perfect and mind-blowing app for your child’s future for early education math to future education.Please byjus the live classes also available in tablet and mobile all students does not have laptops or desktop and when we are seeing the video we can rotate and see and make the feature of translate and also subtitlesThis is one of the popular app to learn mathematics with easy way and I can understand new complex things easilyIt didn't let me get past the login page.

3. I put in the code multiple time and it didn't let me move on once I finally got the right code.It's amazing for study math and understand all the concepts.

4. Byus proving all great aspect of studies.

Steps to Troubleshoot & Fix Byju’s Math Issues

1. Fix Byju’s Math Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Byju’s Math: Restarting the app will resolve most errors.
  2. Update the Byju’s Math App. Here is how:
    1. On Android goto PlayStore » Search for "Byju’s Math" » Open Byju’s Math: Grade 1-8 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Byju’s Math » click "UPDATE".
  3. Clear Byju’s Math: Grade 1-8 app cache: Clearing cached data will force your app to retrieve the latest data directly from Byju’s Math servers.
    1. On Android, goto Settings » Apps » Select "Byju’s Math: Grade 1-8" » click Storage » click "Clear Cache".
  4. Check Byju’s Math app permissions. If any of these permissions required to use your device's features are disenabled, Byju’s Math might not work.
  5. Uninstall and reinstall Byju’s Math. If nothing else has worked, completely uninstall Byju’s Math then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Byju’s Math not working


2. Fix Byju’s Math Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Byju’s Math be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Byju’s Math not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Byju’s Math may not be able to connect to the Internet when running in the background.

Reported Issues