Contact MushroomID-Mushroom identifier Customer Service

Why should I report an Issue with MushroomID-Mushroom identifier?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tran Thi Thien Thanh to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Even ones it worked on beforeTried using multiple very clear photos of mushrooms (taken by a 40 megapixel DSLR), this app was unable to identify a single one.Where to begin, false advertisement, never loads information, never accepts picture, takes money for pro version when there is no pro version, please do not download this app.Junk. App "tried" to id 2 mushrooms, failed and hung.

2. I'd rather have an app with more ads, but show why it's woth a monthly fee.I paid the yearly subscription for this app, it is yet to identify a single mushroom, it just keeps saying "Identification fail, please try again".

3. I am an avid forager, and while I have a local mushroom field guide, I like to have a little reassurance on what type of mushroom I'm finding, so I thought I'd download this app, and went ahead and immediately signed up for the premium subscription.

4. Google lens does a much better job than this.I paid 20 dollars for the premium version n now it keeps asking me to upgrade.

5. Even with my own, home grown oyster mushrooms, and perfect pictures.Just loads doesn't work if you just use the free version.

6. I'd be more inclined to pay fr something once I've tried it and know it works... but if this is how it works and they get paid for ad watching then I don't have much faith in how It will work when I pay for it..What an awful app for identifying mushrooms.

7. The app still sends me to the page to sign up for premium, but when I try to hit one of the purchase options I get an error message saying I've already signed up.

8. The last 2 days it keeps telling me every mushroom is unidentified.

9. Yet I still get ads... RIP OFF!Gives search results, then blocks access to information behind a paywall.

10. When an app has ads and limited access, it doesn't show any purpose to try to sell.

11. Similar apps offer a lot more and use ads as the incentive to purchase.

1. Fix MushroomID-Mushroom identifier Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MushroomID-Mushroom identifier: Restarting the app will resolve most errors.
2. Update the MushroomID-Mushroom identifier App. Here is how:
   1. On Android goto PlayStore » Search for "MushroomID-Mushroom identifier" » Open MushroomID-Mushroom identifier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MushroomID-Mushroom identifier » click "UPDATE".
3. Clear MushroomID-Mushroom identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from MushroomID-Mushroom identifier servers.
   1. On Android, goto Settings » Apps » Select "MushroomID-Mushroom identifier" » click Storage » click "Clear Cache".
4. Check MushroomID-Mushroom identifier app permissions. If any of these permissions required to use your device's features are disenabled, MushroomID-Mushroom identifier might not work.
5. Uninstall and reinstall MushroomID-Mushroom identifier. If nothing else has worked, completely uninstall MushroomID-Mushroom identifier then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MushroomID-Mushroom identifier not working

2. Fix MushroomID-Mushroom identifier Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MushroomID-Mushroom identifier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MushroomID-Mushroom identifier not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MushroomID-Mushroom identifier may not be able to connect to the Internet when running in the background.