Contact Brother Customer Service

Why should I report an Issue with Brother Mobile Deploy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Brother Industries, Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The update process is easy, requiring a simple push of a button by the printer operator and Mobile Deploy transfers the full update and configuration.

2. Mobile Deploy is a cloud based app that performs a complete printer configuration using a smart phone or tablet.

3. Companies can now maintain and update their entire fleet of Brother mobile printers simultaneously and instantaneously with a click of a button!

4. Auto Update Check - The app automatically checks for updates that have been posted.

5. Simultaneous Distribution - Post once and all printers in the field get updated.

6. Simple Setup - Simply install the app on the devices and load the URL provided by your administrator.

7. Complete Updates - Firmware, settings, fonts, and templates can all be updated. Supports . blf package files that contain all the required updates.

1. If I didn't have this app and I needed to print out a single document, I would need to get this app to link with my printer and still remain sane and even get my documents printed so that my entire day would be a whole lot more pleasant than should I perform a full fledged tantrum and I am almost 50, I am really good at throwing tantrum's after the practice I've had.

1. Fix Brother Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brother: Restarting the app will resolve most errors.
2. Update the Brother App. Here is how:
   1. On Android goto PlayStore » Search for "Brother" » Open Brother Mobile Deploy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brother » click "UPDATE".
3. Clear Brother Mobile Deploy app cache: Clearing cached data will force your app to retrieve the latest data directly from Brother servers.
   1. On Android, goto Settings » Apps » Select "Brother Mobile Deploy" » click Storage » click "Clear Cache".
4. Check Brother app permissions. If any of these permissions required to use your device's features are disenabled, Brother might not work.
5. Uninstall and reinstall Brother. If nothing else has worked, completely uninstall Brother then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brother not working

2. Fix Brother Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brother be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brother not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brother may not be able to connect to the Internet when running in the background.