Contact Guru Maps Customer Service

Why should I report an Issue with Guru Maps — GPS Route Planner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobile Maps SPC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Several mapping apps also had such issues in the past (OsmAnd, Maps.me, even Yandex Maps), so it's not an unique problem :-)Very Nice App! The Screen view is awesome, very precise and helpful.

2. Also, glorified ditches are not rivers and do not deserve fancy blue lines marking their location.Use to be great for biking, now useless, no maps, on my pixel 7.

3. Easy to download whatever states (and I use Mexico too, but its not as useful as US maps) I may currently be traveling to, and if storage is limited on your device, delete the ones you wont be needing soon.

4. Their tech support answer to these issues was phone is not supported, phone is fairly recent huawei P9 lite.The app is great for mapping and bookmark management.

5. Frustrating because Google maps does all those things well, but has less detail.For my needs it has been perfect.

6. I could not download any maps, though ("check the internet connection" error), but I believe devs will repair it.

7. I have not used the pro version - the free one is ok for me.Unfortunately, in record mode it stops recording unless the screen is on, despite the fact that I have enabled it when display is off in the phone settings.

8. Would actually like some more customization options about turning off things like elevation changes, which I really don't care about and always shows on the display taking up space.

9. Pro version seems awfully expensive given the price and quality of other apps available.Ive used this map for over 5 years now and no complaints.

10. For route planing It counts speed of human movement like constant, about 5 km / h, without taking into account height differences and terrain.

11. The maps are good however, and position looks accurate on map.

1. Fix Guru Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Guru Maps: Restarting the app will resolve most errors.
2. Update the Guru Maps App. Here is how:
   1. On Android goto PlayStore » Search for "Guru Maps" » Open Guru Maps — GPS Route Planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guru Maps » click "UPDATE".
3. Clear Guru Maps — GPS Route Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Guru Maps servers.
   1. On Android, goto Settings » Apps » Select "Guru Maps — GPS Route Planner" » click Storage » click "Clear Cache".
4. Check Guru Maps app permissions. If any of these permissions required to use your device's features are disenabled, Guru Maps might not work.
5. Uninstall and reinstall Guru Maps. If nothing else has worked, completely uninstall Guru Maps then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Guru Maps not working

2. Fix Guru Maps Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Guru Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Guru Maps not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Guru Maps may not be able to connect to the Internet when running in the background.