Contact Bluebird Customer Service

Why should I report an Issue with Bluebird?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Interactive Communications International, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Additional terms and conditions and limits are associated with your use of the Mobile Check Capture by Ingo Money service through the Bluebird Mobile app. See bluebird. com/legal for details. Data rates may apply.

2. Your employer may not submit paycheck information early. ³The Mobile Check Capture by Ingo Money service is provided by First Century Bank, N. A. and Ingo Money, Inc. , subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy.

3. As of July 1, 2023, cash reloads at Walmart will no longer be fee free and will incur a fee of $3. 74 per transaction. See bluebird. com/faqs for more details. ²Faster access compared to standard payday electronic deposit and subject to your employer submitting paycheck information to the bank before payday.

4. With no monthly fees and many other fee-free features, Bluebird helps make the day-to-day necessities easier to take care of so you can spend your time doing the things that matter most. • Easily manage your Bluebird Account on the go, wherever you are! ¹You can add cash at other locations for up to $3. 95.

5. Fees apply for approved Money in Minutes transactions funded to your Account. See bluebird. com/fees for details.

6. Bluebird is a financial account that offers you the flexibility and convenience to take control of your money.

7. Note: As of 2/13/2022, Mobile Check Capture is not available for use in the state of New York. ⁴Transactions at non-Money Pass® ATMs have a $2. 50 fee.

8. All checks are subject to approval for funding in Ingo Money’s sole discretion.

9. Approval usually takes 3 to 5 minutes but can take up to one hour.

10. ATM operator fees may also apply. See bluebird. com/atm for details.

1. I've had a bluebird account for a few years and I've never been able to deposit a check with the app.

2. Unfortunately I'm going to have to find a new bank for this functionality is important and just doesn't work.I use Blubird not just as a debit card, but also as a virtual bank, because you get an account number and a routing number, just like a traditional bank account.

3. The only downside is that their app is down a lot for maintenance, but that does not affect card usage, and you can always log onto their website to check your balance, cash checks, etc.

4. Anyway, I've used the bluebird app for just as long as I've had the card and have appreciated its unique navigation compared to other apps and then you guys update the app and it's too difficult to navigate.

5. Whenever I try to take pictures of a check in the app in order to do a mobile deposit, the second it focuses and recognizes it's seeing what it wants to see, the camera view vanishes and no image is uploaded.

6. It took a picture of the back but will not save the front.honestly I have been using them for about 10 years now I don't like the transfer limits between accounts.

7. Now when you're supposed to take a picture of the front and back of the check it just flat out doesn't work in the app crashes.

8. Get it together, Bluebird, this ain't it.I've had my bluebird card for many years now, probably since 2007 or so, maybe longer maybe less who knows.

9. I just got a check from my bank and I cannot deposit it.

10. Otherwise it does what I want lol.I've relied upon (constantly used) this app for well over eight years and can't say enough about it and it's ease of use and functionality.

11. I get paid 2 days earlier than everyone I work with because of using bluebird.This app is pretty basic, and mostly does okay.

1. Fix Bluebird Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bluebird: Restarting the app will resolve most errors.
2. Update the Bluebird App. Here is how:
   1. On Android goto PlayStore » Search for "Bluebird" » Open Bluebird » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bluebird » click "UPDATE".
3. Clear Bluebird app cache: Clearing cached data will force your app to retrieve the latest data directly from Bluebird servers.
   1. On Android, goto Settings » Apps » Select "Bluebird" » click Storage » click "Clear Cache".
4. Check Bluebird app permissions. If any of these permissions required to use your device's features are disenabled, Bluebird might not work.
5. Uninstall and reinstall Bluebird. If nothing else has worked, completely uninstall Bluebird then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bluebird not working

2. Fix Bluebird Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bluebird be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bluebird not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bluebird may not be able to connect to the Internet when running in the background.