Contact Foodservice Rewards Customer Service

Why should I report an Issue with Foodservice Rewards?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BI WORLDWIDE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When scanning in rewards points, there needs to be a way to zoom in/out & enable camera flash; as it's difficult to get enough light on the QR code with the phone held so close to the sticker!Worked until november of 2016.

2. Sucks!Had to log on via website to reset paasword, only to still not be able to log in on the appwont log in anymore .... fix pleaseThere is not a "keep me logged in" option, which is quite annoying.

3. Do that and I'll give 5 stars.I have a galaxy 5 and whenever I scan a 3rd code it kicks me off and says I need to log in to submit the code.

4. It freezes on my Samsung 7 edge when I tryI read other reviews and was unsure of the app.

5. and reinstall twice.Hey how about you add a "stay logged in" or PIN or fingerprint option? I would think you'd already have one since they're all easily implemented and extremely common.

6. Pretty redundant to have to enter my damn password EVERY time I want to scan.

7. makes entering easyWould be nice if I could reset my password.

8. Has black screen with food service rewards on top.

9. Same problem.This app hasn't worked all month.

10. Samsung Galaxy s7, it had lived up to my expectations.

11. Just black screen with FSR across the top.

1. Fix Foodservice Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Foodservice Rewards: Restarting the app will resolve most errors.
2. Update the Foodservice Rewards App. Here is how:
   1. On Android goto PlayStore » Search for "Foodservice Rewards" » Open Foodservice Rewards » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Foodservice Rewards » click "UPDATE".
3. Clear Foodservice Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Foodservice Rewards servers.
   1. On Android, goto Settings » Apps » Select "Foodservice Rewards" » click Storage » click "Clear Cache".
4. Check Foodservice Rewards app permissions. If any of these permissions required to use your device's features are disenabled, Foodservice Rewards might not work.
5. Uninstall and reinstall Foodservice Rewards. If nothing else has worked, completely uninstall Foodservice Rewards then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Foodservice Rewards not working

2. Fix Foodservice Rewards Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Foodservice Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Foodservice Rewards not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Foodservice Rewards may not be able to connect to the Internet when running in the background.