Contact B&H Photo Video Customer Service

Why should I report an Issue with B&H Photo Video?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of B&H Photo Video to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As you experience the “on-the-go” B&H experience, remember that B&H’s goal is to provide you with a state-of-art environment in which to shop, browse, and learn about the products you love, regardless of whether you shop on our Website, in our SuperStore, or on our mobile app. • Check out using your favorite method: Android Pay, PayPal or B&H Secure Checkout. • Go back in time and check an old purchase, with our newly-designed Order History feature. • Read professional product reviews, with detailed descriptions, specs, videos and high-resolution product images. • Add products to your wishlist, share wish lists, and create wish lists, all on the go.

2. Our mobile app makes it virtually effortless to browse and search for products, check product availability, and share products with friends and family.

3. The B&H Photo Video Android App allows users to shop our vast product catalog on the go, in the most convenient, befitting way.

4. View products with high-resolution photos, read professional reviews, get educated on features and specifications, all with an easily accessible, intuitive interface.

5. B&H Photo Video appreciates each and every customer, and looks forward to supplying you with the hottest, latest gear and accessories.

6. All in all, the B&H Android App brings new resources to working professionals in the field, and to those preferring mobility.

7. Our Android app is an extension of our website and SuperStore, and includes reliable speedy shipping, competitive pricing, and excellent customer service, all of which you’ve grown accustomed to as a customer of B&H Photo Video.

1. It feel like I'm not using app but like opening in my browser, the older version got better ui and more smooth browsing experience.It is a great app but when using it, I can't see anything but the last 6 months on the "my order" screen.

2. If I wanted the mobile website in Firefox, I'd open Firefox and go to their mobile website.I had really bad experience with the newer version of the app, it crash a lot, and take more time to load the product photos.

3. My only concern is that you are always bragging that you offer great bargains and that you have a big sale on, when you are selling the products for the same price as Adorama, Amazon, etc etc etc.The previous version of this app was excellent; I had few other app experinces as good as it.

4. Why this was ever changed from the previous version is a mystery because that app was great.The site is easy to navigate and clearly explains items.

5. The screen blocks your ability to access the orders tab once selected, which would allow you to choose the date, range or item you want to see.

6. Amazon shows me tons of irrelevant useless links with the specific item I seek lost among them, seldom with useful alternatives.

7. Looks like there is a drop down to select other date ranges but its cropped funny and unselectable.

8. I don't understand how can a newer version worse than older version.

9. it was intuitive and fast, using swipe jestures to go between tabs of a product's maerial.

10. And when going back from an opened image it takes you out of the product page.

11. Used to be an amazing experience finding products it felt like an app.

1. Fix B&H Photo Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart B&H Photo Video: Restarting the app will resolve most errors.
2. Update the B&H Photo Video App. Here is how:
   1. On Android goto PlayStore » Search for "B&H Photo Video" » Open B&H Photo Video » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B&H Photo Video » click "UPDATE".
3. Clear B&H Photo Video app cache: Clearing cached data will force your app to retrieve the latest data directly from B&H Photo Video servers.
   1. On Android, goto Settings » Apps » Select "B&H Photo Video" » click Storage » click "Clear Cache".
4. Check B&H Photo Video app permissions. If any of these permissions required to use your device's features are disenabled, B&H Photo Video might not work.
5. Uninstall and reinstall B&H Photo Video. If nothing else has worked, completely uninstall B&H Photo Video then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing B&H Photo Video not working

2. Fix B&H Photo Video Server issues & Internet Connection

1. Check network connection: An unstable Internet will make B&H Photo Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to B&H Photo Video not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, B&H Photo Video may not be able to connect to the Internet when running in the background.