Contact Photo Translator Customer Service

Why should I report an Issue with Photo Translator - Scan Image?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Everyday_apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Right now, if it weren't crashing after each translation, I would re-enter the app.4 ads with sound and 1 premium plug before I even got to translate a single photo.

2. In the beginning I found it useful but now I will just find another appCan't get past the adds, to even figure out if this app is capable of translating anything... Uninstal in 5 seconds from now...The app you're looking for is called "Google Translate".

3. Although the option to translate images worked well (that's the only part I had used so far, it only required an ad before translating)... the disturbing part was that I never gave it any permissions including storage.

4. In case you missed what I said: there is a FREE alternative that provides the same solution, WITHOUT ADS, called "Google Translate".

5. It feels scammy and forced.I just needed something to translate to English an instruction manual with Chinese characters.

6. take a photo & instant translation in English with correct syntax not chinglish where it's English words but in Chinese sentencing structures.

7. However, today I have been attempting to communicate with someone in their language (My condo's maintenance person) and after each successful translation, the app would crash (close) and require me to reopen it.

8. The translator by evolly.app is a much faster service, with only one ad or one premium plug before translating on the free version.

9. Edit: I should not need to buy premium just to make the app usable, especially if I haven't even been able to use the app in the first place.

10. It's unnecessary to do it at this degree, that's my complaintIt keeps trying to get me buy premium when I try to use the app if it let me put zero stars I would I rather find another app than to buy premium just to use it.

11. Every time I just try to use the app it keeps telling me to buy premium without letting me watch an ad to use it.

1. Fix Photo Translator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo Translator: Restarting the app will resolve most errors.
2. Update the Photo Translator App. Here is how:
   1. On Android goto PlayStore » Search for "Photo Translator" » Open Photo Translator - Scan Image » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Translator » click "UPDATE".
3. Clear Photo Translator - Scan Image app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Translator servers.
   1. On Android, goto Settings » Apps » Select "Photo Translator - Scan Image" » click Storage » click "Clear Cache".
4. Check Photo Translator app permissions. If any of these permissions required to use your device's features are disenabled, Photo Translator might not work.
5. Uninstall and reinstall Photo Translator. If nothing else has worked, completely uninstall Photo Translator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo Translator not working

2. Fix Photo Translator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo Translator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo Translator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo Translator may not be able to connect to the Internet when running in the background.