Contact The Citizen Customer Service

Why should I report an Issue with The Citizen: Auburn, NY?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lee Enterprises to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pixel 3, android 10.Everything in the menu shows up in code form, makes it pretty uselessUpdated app : Rip, subscription required now...i think not...uninstalledSince last update the obituary tab shows up all in code.Dont work no more unstalled it reinstall it still nothing even turned phone back on tooIts not a very good app because itbalways reboots itself terrible appDoesn't work anymore says it's empty.Can login to the website okay, but cannot log into the app it says wrong username or password.Subscription required now to view articles.

2. Needs more descriptive content, othetwise it has a definite advantage over a traditional paper which isn't any more descriptive,if anything I'd say although needing a tweeking here n there it's lacking the comics which is a deal breaker!App stopped working on my android.

3. Uninstalled and reinstalled still nothing.

4. Nothing loads.

1. Fix The Citizen Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Citizen: Restarting the app will resolve most errors.
2. Update the The Citizen App. Here is how:
   1. On Android goto PlayStore » Search for "The Citizen" » Open The Citizen: Auburn, NY » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Citizen » click "UPDATE".
3. Clear The Citizen: Auburn, NY app cache: Clearing cached data will force your app to retrieve the latest data directly from The Citizen servers.
   1. On Android, goto Settings » Apps » Select "The Citizen: Auburn, NY" » click Storage » click "Clear Cache".
4. Check The Citizen app permissions. If any of these permissions required to use your device's features are disenabled, The Citizen might not work.
5. Uninstall and reinstall The Citizen. If nothing else has worked, completely uninstall The Citizen then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Citizen not working

2. Fix The Citizen Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Citizen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Citizen not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Citizen may not be able to connect to the Internet when running in the background.