Published by AT Software Developers on Aug 26, 2024

Report an issue with HD Photo Editor.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with HD Photo Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AT Software Developers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact HD Photo Editor image 1 contact HD Photo Editor image 2

HD Photo Editor Customer Insights

1. Sorry to say this app is becoming worst day by day.pls bring back the older version of the app.Awesome selection of options for editing photos new or existing for humorous , wedding, Christmas, etc., occasions really top notch app well thought out, versatile, 8f you can't manipulate yer pic to a desired result... gourdhead and ERASE that BOOGER BOOP HEARD?!!!The stickers have a white background around each image! No transparent background makes the stickers ugly.

2. Thank you AT Software Developers.There is no doubt that this app has all features n HD photo editing.. but Sadly,Most of them are not working! Uninstalling!!"..And,it often tries to hide this by linking u to other apps instead of accept th true facts n do better!..it was the easiest run app I've seen for photo editing.

3. I feel the "update" was a huge downgrade.This app is terrible!! It waits for me to have a picture almost completed and then it stops running and kicks me out!! There are many other apps out there that are way btter than this one!!!!Thank you so much this is the best photo editor.

4. It worked yesterday, but for some reason when i press add photo and select the photo and confirm it, it takes me back to my project, but the photo does not get added.

5. There was a hd option through which I converted any normal picture into hd quality easily but post updating the app I can't find hd option any more and now for few days when I'm trying to edit any pictures a design automatically appear on it which I don't like.

6. The only way to edit photos is within the photo editor app because it is not recognized by the gallery app.

7. I have been using this for a personal project over the last year and now none of the pics look the same as it is lacking options it had before.

8. I am unable to add a photo when using the add photo tool.

9. There should be no white background around the fairies or Christmas trees or flower stickers.

10. I paid for ad free, which did eliminate ads, but I would rather get a refund and uninstall this app.I'm using this app for many days.

11. Also, the app does not cooperate with other apps.

Steps to Troubleshoot & Fix HD Photo Editor Issues

1. Fix HD Photo Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HD Photo Editor: Restarting the app will resolve most errors.
  2. Update the HD Photo Editor App. Here is how:
    1. On Android goto PlayStore » Search for "HD Photo Editor" » Open HD Photo Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HD Photo Editor » click "UPDATE".
  3. Clear HD Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from HD Photo Editor servers.
    1. On Android, goto Settings » Apps » Select "HD Photo Editor" » click Storage » click "Clear Cache".
  4. Check HD Photo Editor app permissions. If any of these permissions required to use your device's features are disenabled, HD Photo Editor might not work.
  5. Uninstall and reinstall HD Photo Editor. If nothing else has worked, completely uninstall HD Photo Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HD Photo Editor not working


2. Fix HD Photo Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HD Photo Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HD Photo Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HD Photo Editor may not be able to connect to the Internet when running in the background.

Reported Issues