Contact Card Smash Customer Service

Why should I report an Issue with Card Smash: E-Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Astrum Computing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Could offer more free pictures of cards before having to watch a 30 second ad every time in order to get more free pictures, but again, for free it's definitely worth the 30 seconds.It's hard to find an app that keep cards organized and easy to access quickly but Card Smash does a good job.

2. There's very few ads on the free version, but I purchased the paid version (Only $1.99!) to support the dev & encourage new apps! Thanks dev! Note 8 Android PieFailed! The scanned card by this app was not accepted by the actual store!?!!! Cost me time and frustration.

3. Pretty solid for me, nor errors or issues, more of a request: rather than just inputting a transaction amt and having the gift card balance update, it would be even nicer if we could track that history.

4. A+This app is useless!!!! Add all my gift cards, tried to use them at Costco and Homesense both didn't work at either place.Unable to add any card.

5. The app even allows you to select the type of barcode for each card.

6. A Wear OS app to install on my watch would make it a 5 Star review for me!A few bugs in the beginning, but Seth got back to me in a few hours on four or five different emails I sent him, even on the weekends.

7. Without that history, you really can't be confident in the balance, so you have to go look it up anyway.#1 app for organizing all my gift cards.

8. Just match the barcode on the app to the one on the card.

9. And list discount that I would had been entitled had I had my regular card with me instead.

10. There's a few of the old type of barcode & a few of the newer QR style to choose from.

11. Ability to change barcode type is invaluable.

1. Fix Card Smash Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Card Smash: Restarting the app will resolve most errors.
2. Update the Card Smash App. Here is how:
   1. On Android goto PlayStore » Search for "Card Smash" » Open Card Smash: E-Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Card Smash » click "UPDATE".
3. Clear Card Smash: E-Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Card Smash servers.
   1. On Android, goto Settings » Apps » Select "Card Smash: E-Wallet" » click Storage » click "Clear Cache".
4. Check Card Smash app permissions. If any of these permissions required to use your device's features are disenabled, Card Smash might not work.
5. Uninstall and reinstall Card Smash. If nothing else has worked, completely uninstall Card Smash then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Card Smash not working

2. Fix Card Smash Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Card Smash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Card Smash not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Card Smash may not be able to connect to the Internet when running in the background.