Contact Pepi Tree Customer Service

Why should I report an Issue with Pepi Tree?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pepi Play to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pepi Tree is an educational activity for the whole family, where children explore tree-dwelling animals and their habitat in a fun way.

2. Play with the little ones and explore cute hand-drawn and animated characters: a little caterpillar, a spiny hedgehog, a long-legged spider, a friendly squirrel family, a cute owl and a lovely mole.

3. All animals live on a separate floors of the forest tree and offers six different mini toddler games.

4. This educational activity is focused on a tree as an ecosystem or simply as a home for different animals.

5. No worries, Pepi Tree will help to learn about the ecosystem of a forest tree!

6. Sometimes you run out of time to explore nature in a forest or a park with your toddler?

7. While playing different levels, children will get to know many fun facts about nature, forest ecosystem and inhabitants, such as caterpillar, hedgehog, mole, owl, squirrel and others: what they look like, what they eat and how they get their food, when they sleep, where exactly they live - in the branches, on the leaves or under the ground, and much more. • Educational activity for children and the whole family. • Recommended age for little players: from 2 to 6 years.

1. I love it, well my kid do... I took full version and nothing happened, but at the end of the day it was fixed so he is over the moon.Very cute graphic and wonderful musicI paid for the full version and nothing changed.My kid loves this and all app you folks make kudos to all involvedFull version Won't open.I paid for the full game and it locked 😞best game for kiddosIts my favorite sister gameLove itGraphics are cute, music is great, difficulty of tasks is well balanced.

2. Game quits as soon as the user hits the bottom menu though, losing progress, which is incredibly frustrating for kids and parents alike.

3. Game is also language-independent.

1. Fix Pepi Tree Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pepi Tree: Restarting the app will resolve most errors.
2. Update the Pepi Tree App. Here is how:
   1. On Android goto PlayStore » Search for "Pepi Tree" » Open Pepi Tree » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pepi Tree » click "UPDATE".
3. Clear Pepi Tree app cache: Clearing cached data will force your app to retrieve the latest data directly from Pepi Tree servers.
   1. On Android, goto Settings » Apps » Select "Pepi Tree" » click Storage » click "Clear Cache".
4. Check Pepi Tree app permissions. If any of these permissions required to use your device's features are disenabled, Pepi Tree might not work.
5. Uninstall and reinstall Pepi Tree. If nothing else has worked, completely uninstall Pepi Tree then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pepi Tree not working

2. Fix Pepi Tree Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pepi Tree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pepi Tree not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pepi Tree may not be able to connect to the Internet when running in the background.