Contact Customer Service

Why should I report an Issue with Mobile Robot Programming?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Arda ÜLGER to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With this application, you can add motor, sensor, loop, etc. to your robot that you connect with bluetooh.

2. You can send commands that you create with objects.

3. You can save the program you prepared separately and use it again later.

1. Why is there no help file or link to a tutorial?I couldn't even get my nxt to connect (I would pay for a better working app)Adverts before every single action?Won't send commandsDo we any IOS app like for nxt??Not bad at allIt's good, but could use more advanced options like Bluetooth interaction while the program is running.Looks great but although other apps connect to my NTX, this app won't :0( Also I'd pay for a working version with no ads!It doesn't connect to any nxt brickAlthough other NXT remote control Apps connect, I have tried two different Android 5.1 devices but this App does not connect either device to my NXT using Bluetooth or Wire.

2. I can connect to my brick.

3. Unfortunately I cannot get a program to run.

4. So 2 stars for it's GUI but ultimately not really fit for purpose.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile Robot Programming » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile Robot Programming app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile Robot Programming" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.