Contact MI Moodle Customer Service

Why should I report an Issue with MI Moodle Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Masdar Institute of Science and Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fix MI Moodle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MI Moodle: Restarting the app will resolve most errors.
2. Update the MI Moodle App. Here is how:
   1. On Android goto PlayStore » Search for "MI Moodle" » Open MI Moodle Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MI Moodle » click "UPDATE".
3. Clear MI Moodle Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from MI Moodle servers.
   1. On Android, goto Settings » Apps » Select "MI Moodle Mobile" » click Storage » click "Clear Cache".
4. Check MI Moodle app permissions. If any of these permissions required to use your device's features are disenabled, MI Moodle might not work.
5. Uninstall and reinstall MI Moodle. If nothing else has worked, completely uninstall MI Moodle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MI Moodle not working