Contact Berkeley Customer Service

Why should I report an Issue with Berkeley Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ASUC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. *Berkeley Mobile is a product of the Associated Students of University of California (ASUC) Office of the Chief Technology Officer (OCTO) and is not affiliated with the University of California, Berkeley or the Regents of the University of California.

1. I thought that as much more useful than allowing for any address on Earth 2) We can no longer set the time for departure 3) The routes page no longer displays the time of departure, you now have to click on the listed routes to actually see 4) Pressing enter when selecting a location does a line break instead of searching for routes.

2. Love the features from from the new update, especially the campus resources, which are super useful in this virtual semester!Crashes a lot and doesn't fully work but is a cool concept and what does work is awesomeUnmaintained app.

3. It's a minor detail but it does disrupt the flow for the user a littleThe Bear Transit part isn't all that helpful, and the live map portion doesn't work.

4. Do not download until patch or on older android version.I was disappointed to learn that this app doesn't load the RSF group exercise schedule like in the iOS edition.

5. Thanks!Amazing AMAZING LOVE ITNice little app for cal bears!Used to love this app for BearTransit, but I'm not a fan of the redesign: 1) We can no longer select particular bus stops.

6. It'd be nice if other locations, as well as whether or not they accept meal points, were included as well.

7. ignoring all the random places in Idaho that pops up in suggestions.

8. Otherwise, the app is great for finding open libraries and dining halls.

9. There's also a bug in library times which shows Moffitt as almost always closed, maybe due to the times being 12 AM to 12 AM.

10. Currently crash on startup on Android Pie.

11. won't be using the buses to get anywhere far away from Berkeley.

1. Fix Berkeley Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Berkeley: Restarting the app will resolve most errors.
2. Update the Berkeley App. Here is how:
   1. On Android goto PlayStore » Search for "Berkeley" » Open Berkeley Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Berkeley » click "UPDATE".
3. Clear Berkeley Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Berkeley servers.
   1. On Android, goto Settings » Apps » Select "Berkeley Mobile" » click Storage » click "Clear Cache".
4. Check Berkeley app permissions. If any of these permissions required to use your device's features are disenabled, Berkeley might not work.
5. Uninstall and reinstall Berkeley. If nothing else has worked, completely uninstall Berkeley then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Berkeley not working

2. Fix Berkeley Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Berkeley be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Berkeley not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Berkeley may not be able to connect to the Internet when running in the background.