Published by Apptiva

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Why should I report an Issue with Log Viewer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apptiva to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Log Viewer

1. Log Viewer is a lightweight app for viewing text files.

Log Viewer Customer Insights

1. (I wanted to make sure personal info wasn't being captured & disclosed in their auto-generated logs...) This app worked perfectly for showing content I needed where other apps I tried only showed a garbled file.

2. I don't have a problem with the lines, split in two or more lines when the log-line is too long but it makes the logs confusing when you did not turn on the line numbers.Incredible but a very simple app like this is hard to find for Android.

3. I can read a simple log where other editors failed, not to mention browsers are crashing, and it was not even a large file (10 MB is not a big log).

4. When I add a log file to this app, I am still unable to read what is on the screen because it is still showing pictures, lettrs and characters!!!Opened first file and it was written in a tech language I have no idea how to read.

5. Deleted it mainly because of that, but also the line wrapping without any distinction between log lines makes it hard to read.

6. Two thumbs up! would be great if some post processing capabilities were available such as highlighting errors, warnings, info, etc.Greart software.

7. I need an app to open some stored files to see if I want to delete them to free up storage space.

8. But it needs the ability to offer itself to Samsung My Files app to be able to open files of types it can open.

9. But this was no help to me.Excellent. Simple and powerful.

10. It would be useful if it could fetch the local log field all at once and show them all in a list .This app is great.

11. I was viewing a proprietary log from another app before sending that other app's developer a log dump.

Steps to Troubleshoot & Fix Log Viewer Issues

1. Fix Log Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Log Viewer: Restarting the app will resolve most errors.
  2. Update the Log Viewer App. Here is how:
    1. On Android goto PlayStore » Search for "Log Viewer" » Open Log Viewer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Log Viewer » click "UPDATE".
  3. Clear Log Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from Log Viewer servers.
    1. On Android, goto Settings » Apps » Select "Log Viewer" » click Storage » click "Clear Cache".
  4. Check Log Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Log Viewer might not work.
  5. Uninstall and reinstall Log Viewer. If nothing else has worked, completely uninstall Log Viewer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Log Viewer not working


2. Fix Log Viewer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Log Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Log Viewer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Log Viewer may not be able to connect to the Internet when running in the background.

Reported Issues