Contact BlackOut Customer Service

Why should I report an Issue with BlackOut: Stay Focused?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of For Innovation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please fix the issue.there is a slight bug or vulnerability in its function which can let me disable the lockout, which is when select the call and then exit the caller app, for a split second, phone is unlocked which is enough time for me to swipe my apps and then repeat the opening and closing of caller app again and this time i click on blackout app and open it, do it again and I can turn off the lockout, it takes a few tries to get it right but I can unlock the phone in 2 min with this method, please fix this.It works pretty well.

2. More often than not I've had to click on the app to make it blackout! Great idea but unless I've missed some settings it definitely needs more work to make it successfulThe app is very good and it's very useful in controlling my Phone Addiction.

3. Other than that it's worked wonders for me.I have set three time periods for blackout but the app doesn't lock my phone during those time periods on its own.

4. Like we need some apps to be accessible (whitelist) during blackout at office, but same app may not be required for blackout period at home and we required some other apps at that time.

5. Kudos to the developer.App is good but easily uninstallable When enabled it actually blocks everything, so it is great for people who have phone addiction.

6. However, I restarted my phone during the blackout session and to my surprise, the blackout wasnt automatically enabled.

7. Also when I edit the preset time again the start time and end time of blackout period are both same.

8. It takes a while to start up when I turn on my phone (though this can be useful in an emergency where I need a blocked app).

9. For the people that said that after restarting the phone the app doesn't work, maybe is a problem with the device, for me it's impossible to by pass the block even after restarting the phone.

10. More importantly that fairly often a whitelisted app will be blocked and I need to restart my phone in order to access it.

11. So, each time we need to modify white list settings.

1. Fix BlackOut Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BlackOut: Restarting the app will resolve most errors.
2. Update the BlackOut App. Here is how:
   1. On Android goto PlayStore » Search for "BlackOut" » Open BlackOut: Stay Focused » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlackOut » click "UPDATE".
3. Clear BlackOut: Stay Focused app cache: Clearing cached data will force your app to retrieve the latest data directly from BlackOut servers.
   1. On Android, goto Settings » Apps » Select "BlackOut: Stay Focused" » click Storage » click "Clear Cache".
4. Check BlackOut app permissions. If any of these permissions required to use your device's features are disenabled, BlackOut might not work.
5. Uninstall and reinstall BlackOut. If nothing else has worked, completely uninstall BlackOut then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BlackOut not working

2. Fix BlackOut Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BlackOut be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BlackOut not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BlackOut may not be able to connect to the Internet when running in the background.