Published by DirectTIPS Operations, LLC on Nov 13, 2024

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Why should I report an Issue with Tippy - Cashless Tip Solutions?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DirectTIPS Operations, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Tippy - Cashless Tip Solutions

1. Being financially empowered is an important part of financial success. - Immediate Access to Tip Funds- spend, save, or transfer!

2. Download the Tippy app today so you can easily (and instantly!

Tippy Customer Insights

1. Does anyone like the latest update? Can we switch it back? The organization is weird and unhelpful, it's way too busy instead of being quick to look at, it doesn't show you the pay period amount anymore- it was so nice when that was the first thing you'd see and be able to toggle the dates and look at either that day or a certain time period etc.

2. Cash Tips are instantly added to the stylists' account, giving them instant control of their money, plus reports are available to show income for future credit purchases.

3. And now that I have it linked, supposedly they've sent me my tips but I have not seen a trace of them! They have me going back and forth with my bank! If this app wasn't mandatory for work, I would delete this in a heartbeat.This app needs some work.

4. The week, month, and year to date features are nice but I wish the total for the day would actually work.The app WAS really great and easy to use.

5. I would delete if I could, but this is the only way to get the tips from my job.Since the app updated to 2.0 it is not as easy to use and I can't easily see my week earnings like before.

6. It adds up quickly... When I accumulated $1000 in tips the "fee" was $200.App states "convenient " fee is giving to the client.

7. I first of all had trouble linking my bank account with it, as it wouldn't send me to the page to input the micro deposits they'd send to my account.

8. Not worth your time downloading to your phone.On the surface this app seems great... However it steals my gratuities, a predatory 20%.

9. Mine will always read $0 even after I have received a whole days worth of tips.

10. This update sucksWorks sometimes but I've lost a LOT of money because Tippy isn't working at the salon.

11. Overall I hate it.Bringing Tippy into my salon has been a great business decision.

Steps to Troubleshoot & Fix Tippy Issues

1. Fix Tippy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tippy: Restarting the app will resolve most errors.
  2. Update the Tippy App. Here is how:
    1. On Android goto PlayStore » Search for "Tippy" » Open Tippy - Cashless Tip Solutions » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tippy » click "UPDATE".
  3. Clear Tippy - Cashless Tip Solutions app cache: Clearing cached data will force your app to retrieve the latest data directly from Tippy servers.
    1. On Android, goto Settings » Apps » Select "Tippy - Cashless Tip Solutions" » click Storage » click "Clear Cache".
  4. Check Tippy app permissions. If any of these permissions required to use your device's features are disenabled, Tippy might not work.
  5. Uninstall and reinstall Tippy. If nothing else has worked, completely uninstall Tippy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tippy not working


2. Fix Tippy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tippy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tippy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tippy may not be able to connect to the Internet when running in the background.

Reported Issues