Contact Inmate Photos Customer Service

Why should I report an Issue with Inmate Photos: Photos to Jail?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Inmate Photos, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Being a pen-pal and sending photos can really help put an inmate in a better state of mind and remind them that you care.

2. Remind your incarcerated friend or loved one that they are not forgotten by sending photos to them when they are in jail, a corrections institution, or a BOP or state prison.

3. While Securus, Corrlinks, and jPay print photos in black and white ink on plain copy paper, Inmate Photos will connect the inmate with a high-quality professional print in full-color.

4. All inmates receive a mugshot when they arrive at a facility, but that is the only photo they will receive outside of a civilian sending them photos.

5. We help you comply with those rules and ensure that the photos get delivered to the inmate.

6. While we do not send cards, videos, organize visits, or transfer money, our focus is to make sending pictures easy and affordable.

7. Pictures sent by you can cheer up the people in your network of friends and loved ones who are at a low point in their life.

8. Ordering photos within our app is easy and takes just a few minutes.

9. The United States houses 2. 2 million inmates, which is 25% of the world’s incarcerated population.

10. Prisons have rules and regulations about delivering physical items to the inmates.

11. We are a service for imprisoned people, their friends, and their relatives.

1. I absolutely love it!There ok it sucks that it takes a week or more for the inmate to receive the pictures... And they don't even recieve an actual picture they receive a photo copy of the picture... Like it's just a piece of paper of our pictures and that's it... It cost a dollar something for each picture and the shipping is like $4 or $5 dollar's it's crazy... So I'm trying to find a different website to send pictures to my friend that's incarceratedToo expensive and doesn't allow the sizes chosen! I understand that sending them is optional but how they are sent isn't... to capitalize on people that are clearly struggling no matter the reason or platform sucks... poor people aren't able to send love ones photos of the kids or family because it's just too dang expensive...maybe I'm outdated in my opinion but it doesn't change how I feel.Very easy to use.

2. Inmate photos is amazing I sent photos to a friend she was then moved facilities I emailed them and inmate photos reprinted my pictures and sent them to her new facility at no extra charge they are an easy app to use and have all the facilities I need to add contacts excellent customer service and speedy response when I needed helpThis website is unprofessional and fraudulent.

3. Now that I use it it only give me a dollar offVery Easy and convenient to send photos to the ones you love waaay better then sending it through the mail.

4. I purchased photos on June 6,2023 and my loved one still hasn't received them, not to mention I've reached out via email twice concerning this issue and no response 😩👎🏼👎🏼I'm definitely uninstalling.

5. This app makes it so easy to download photos from your phone and send a small letter at same time.

6. I am very happy with this appUploading was easy .. This is my first time using this app so I'm going to update this rating if my son does not receive his pictures or if it takes too long for him to receive them .

7. 🗣Everyone there's a better website called FreePrint🦋So convenient! I am horrible about sending letters and photos to my loved one.

8. I will keep others informed Wish me luck ..The system makes you pay an extra $2 to search for an address because it lists the wrong address and city for a correctional institution.

9. Before I only used once and I WOOULD always receive a % off or get free photos.

10. This is a great way to keep loved ones in the loop of life outside.It's a good app but now that I use it more then before ot don't give me no discount or.

11. They are very fast to getting your photos shipped.

1. Fix Inmate Photos Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Inmate Photos: Restarting the app will resolve most errors.
2. Update the Inmate Photos App. Here is how:
   1. On Android goto PlayStore » Search for "Inmate Photos" » Open Inmate Photos: Photos to Jail » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inmate Photos » click "UPDATE".
3. Clear Inmate Photos: Photos to Jail app cache: Clearing cached data will force your app to retrieve the latest data directly from Inmate Photos servers.
   1. On Android, goto Settings » Apps » Select "Inmate Photos: Photos to Jail" » click Storage » click "Clear Cache".
4. Check Inmate Photos app permissions. If any of these permissions required to use your device's features are disenabled, Inmate Photos might not work.
5. Uninstall and reinstall Inmate Photos. If nothing else has worked, completely uninstall Inmate Photos then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Inmate Photos not working

2. Fix Inmate Photos Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Inmate Photos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Inmate Photos not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Inmate Photos may not be able to connect to the Internet when running in the background.