Contact PhotoPills Customer Service

Why should I report an Issue with PhotoPills?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PhotoPills, SL to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Discover how to easily turn any Sun, Moon and Milky Way scene you imagine into a real picture… and start shooting truly legendary photos every time you pick up the camera!

2. Some devices may not have a compass. “PhotoPills is an invaluable tool which I use every time I plan a shoot. ” – Mark Gee, Astronomy Photographer of the Year. “A tool every photographer should have. ” – Kevin Raber, Luminous-landscape. com. “It pays off!

3. Whether your passion is to capture beautiful landscapes, immortalize the infinite night sky, surprise the bride and the groom in their happiest day... or to travel the world, PhotoPills will make you love exploring new artistic possibilities to tell visual stories in a way it wasn’t possible before.

4. I would have captured a great photo! "? What about the Sun? And the Milky Way? - IMAGINE: the Milky Way arching over a powerful landscape, a giant full Moon appearing from behind a nearby hill or a sunset between two rocks on a magic beach...

5. Just swipe down from the top of the screen to get all the Sun, Moon and Milky Way events for your current location and date, in addition to your upcoming photo plans.

6. Use the 3D Augmented Reality Views to see whether Sun, Moon and Milky Way will be at the desired position when pressing the shutter.

7. PhotoPills is your personal assistant in all photographic matters. ** NOTE: The Augmented Reality views of this app make use of your device's compass.

8. Create a To-Do list of planned photos and get to the location on time.

9. The only limit is your imagination! - PLAN: easily calculate the exact date and time the scene you’ve imagined happens.

10. Because we know the huge amount of time, energy and love you put in your photos.

11. Just submit your creative photos from PhotoPills and join the Legacy!

1. This app would be perfect if it also included a weather forecast, and the ability to create weather/activity tracker parameters (like in the "Weather Underground" app) so you can plan your shoots around when the weather conditions would be perfect.I love this app, it is well balanced between simplicity and complexity.

2. Hope they will add those missing things.Great program, it's improved my milky way photography so much! And it has so many other useful tools.

3. There are a couple things about the user interface that seem clunky, but when you actually make a plan, and see how much useful information it gives you, you will seldom need another photography app.At first I was hesitant to spend this much on an app which I may not use very often.

4. The more I use it, the more amazed I am at the level of detail and functionality (and they add more regularly)! Takes a bit of work to become proficient with it but there are lots of good video tutorials online (for real, you should watch them.) Any effort you put in will be highly rewarded.

5. So much of making a good landscape image is about planning and being able to imagine what the shot will look like before you take it.

6. So impressed! Best $9.99 I ever spent!I've been using the app for about six months, and I must say it's extremely useful and well thought out.

7. The planning features were a great help in lining up the shots with the when and the where.

8. Great AR features!! Keep up the great work.Astonishingly useful app.

9. I absolutely love this app design, very intuitive, and the amount of tools availble is unlike any other photography app I've tried.

10. This App is fantastic, and a time saver for planning extraordinary moon, and star photography.

11. This app contains all the planning tools you'll need to capture your perfect shot.

1. Fix PhotoPills Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PhotoPills: Restarting the app will resolve most errors.
2. Update the PhotoPills App. Here is how:
   1. On Android goto PlayStore » Search for "PhotoPills" » Open PhotoPills » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PhotoPills » click "UPDATE".
3. Clear PhotoPills app cache: Clearing cached data will force your app to retrieve the latest data directly from PhotoPills servers.
   1. On Android, goto Settings » Apps » Select "PhotoPills" » click Storage » click "Clear Cache".
4. Check PhotoPills app permissions. If any of these permissions required to use your device's features are disenabled, PhotoPills might not work.
5. Uninstall and reinstall PhotoPills. If nothing else has worked, completely uninstall PhotoPills then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PhotoPills not working

2. Fix PhotoPills Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PhotoPills be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PhotoPills not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PhotoPills may not be able to connect to the Internet when running in the background.