Published by Apexpay on Oct 15, 2024

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Why should I report an Issue with Apexpay - Redeem Gift Cards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apexpay to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Apexpay - Redeem Gift Cards image 1 contact Apexpay - Redeem Gift Cards image 2

About Apexpay - Redeem Gift Cards

1. Apexpay is a West African platform that offers an instant way for users to sell their unused physical and digital gift cards.

2. Apexpay is trading platform where Nigerians can quickly, securely and conveniently sell gift cards in exchange for cash on a mobile phone.

3. Download our gift card trading app and gain access to bonus cash on your gift cards and instant payment into your bank account.

4. Apexpay gives you access to sell a lot of gift cards with many countries supported.

5. What is a gift card trading platform without high rates and instant payout?

6. We offer up to 50% bonus on gift card sales almost everyday to all users.

7. At Apexpay, we offer the best exchange rates in the market and do our best to provide instant withdrawals.

8. You can send, request and receive funds for free from other Apexpay users.

9. We call them your Apexpay Padi.

10. We believe you deserve more rewards on your unused assets.

11. Don't worry, we are definitely accepting the card you have.

Apexpay Customer Insights

1. I then tried to trade it with another app and it say card has already been redeemed.....this is fraudulent activity, please I need my money or I will report this app.I had such a great experience using this app to buy and sell gift cards.

2. No scam zone hereThis is the best gift card trading app I got my payment instantly after trading They are trustworthy and reliable when it comes to selling your gift card This is most trusted app to exchange your gift cards If your looking for the best gift card rates, this is the app you should use Upload Proof of WorkI'm from California.

3. The process is quick and easy ❤️I've been using this app apexpay to sell gift cards at a high rates and it's been a game changer.

4. What in God's name happened to you???This is absoulutely the best app if anybody wants to sell or redeem gift card because their payout is very fast and the user interface is so easy and smooth.

5. I love using this app and my experience has been great so far.I love this app so much, there have been no disappointment.just that the rate is always low to compare with other card selling apps.

6. I needed the money for daipers.Hello, i traded steam wallet gift card of 40€ with you and you rejected it.

7. I give 4 🌟 because of the low rate if not they deserve five 🌟It's good and perfect,at first I was upset cus after trading I withdrawed my cash but never got credited,I had to lay the complaint to there customer support,they sorted it out and then credited me I'm giving them a 5starReal app.

8. Traded a 200 euro card but only got paid for 80 euro.

9. Customer service have not yet to help me figure out how will I get my money transferred to cash app.

10. I reached out to your customer support but never got any valid reason why I couldn't get my full payment.

11. I always trusted you guys and have traded with you multiple times without any issues.

Steps to Troubleshoot & Fix Apexpay Issues

1. Fix Apexpay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Apexpay: Restarting the app will resolve most errors.
  2. Update the Apexpay App. Here is how:
    1. On Android goto PlayStore » Search for "Apexpay" » Open Apexpay - Redeem Gift Cards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apexpay » click "UPDATE".
  3. Clear Apexpay - Redeem Gift Cards app cache: Clearing cached data will force your app to retrieve the latest data directly from Apexpay servers.
    1. On Android, goto Settings » Apps » Select "Apexpay - Redeem Gift Cards" » click Storage » click "Clear Cache".
  4. Check Apexpay app permissions. If any of these permissions required to use your device's features are disenabled, Apexpay might not work.
  5. Uninstall and reinstall Apexpay. If nothing else has worked, completely uninstall Apexpay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Apexpay not working


2. Fix Apexpay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Apexpay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Apexpay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Apexpay may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want my apexpay account to be deleted permanently

    — by Azzy boy 2 years ago

  • For privacy purpose

    — by Azzy boy 2 years ago