Contact AMHFCU Customer Service

Why should I report an Issue with AMHFCU MobileTeller?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Heritage FCU to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I didn't access my account for 4 days because I thought it was just a website issue (because with AMHFCU that happens a LOT) and then I just so happened to read the reviews while I was reinstalling the app to see if that would work.I would love to give it more stars, but I cannot.

2. They need to change it back.Fingerprint used to work, but after reformatting my phone and reinstalling the app, I can no longer register my phone for fingerprint access.

3. What's the point of using my fingerprint if I just have to answer the questions? Definitely needs an updated look but for the most part, the app works fine.

4. Edit: fingerprint is the one of the only reasons one would use the app instead of the website, because the app is just a wrapper for the normal website.I have never had an app crash and not be able to sign in before than this one.

5. Very inconvenient especially when you need to deposit a check after the banks closed.Great app! I've never encountered a single issue with it.

6. I gave it 3 stars because I personally enjoy the account transfer to transfer and I've been a member for like 15 years, prior to even being American heritage.

7. I use my fingerprint to log in but I'm still asked my security questions every single time.

8. I refreshed my phone one day and lost the ability to use fingerprint login which was honestly the best feature this app has.

9. I can monitor my account status, pay bills, transfer $$, deposit checks and monitor my Fico score easily.

10. Doesn't remember your user name have to type it in every time I login.

11. I finally switched to the finger print login but I still have to answer security questions everytime.

1. Fix AMHFCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AMHFCU: Restarting the app will resolve most errors.
2. Update the AMHFCU App. Here is how:
   1. On Android goto PlayStore » Search for "AMHFCU" » Open AMHFCU MobileTeller » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AMHFCU » click "UPDATE".
3. Clear AMHFCU MobileTeller app cache: Clearing cached data will force your app to retrieve the latest data directly from AMHFCU servers.
   1. On Android, goto Settings » Apps » Select "AMHFCU MobileTeller" » click Storage » click "Clear Cache".
4. Check AMHFCU app permissions. If any of these permissions required to use your device's features are disenabled, AMHFCU might not work.
5. Uninstall and reinstall AMHFCU. If nothing else has worked, completely uninstall AMHFCU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AMHFCU not working

2. Fix AMHFCU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AMHFCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AMHFCU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AMHFCU may not be able to connect to the Internet when running in the background.