Contact AMC Theatres Customer Service

Why should I report an Issue with AMC Theatres: Movies & More?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AMC Theatres to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Buy tickets, get info about the movies you want to see, access your AMC Stubs rewards and make A-List reservations.

2. My AMC: Find your purchased tickets, rewards and all things AMC Stubs.

3. All About Movies: Discover AMC exclusives, official trailers, movie synopses, cast info, and film ratings from experts like IMDb and Rotten Tomatoes.

4. Access your virtual card and scan it at the theatre to apply your savings and rewards instantly.

5. A-Listers can make FREE movie reservations and Premiere members enjoy waived online ticketing fees.

6. Our Theatres: Type in the name of your favorite theatre, or find the theatre closest to you.

7. AMC Stubs: Log into your AMC Stubs account to earn and track points and rewards.

8. Food and Drinks Online Ordering: Skip the line by ordering concessions before you get to the theatre.

9. Digital Tickets and Membership Card: Save room in your wallet for more important things!

10. Find out which theatres feature premium formats like Dolby Cinema at AMC, IMAX and AMC, or RealD 3D.

11. Available at select locations with either express pick-up at the concession stand, or delivery to your seat.

1. There is definite room for improvement as far as calendar accuracies and overall UI, and I wish the first tab were only movies relevant to me (considering my location.) Sometimes I get my hopes up that and indie flick is playing nearby when it's really not.

2. Overall, this is a review of both AMC's app and system in general, both of which are broken.Purchased 2 tickets to see John Wick 4 and used my rewards to pay for the tickets completely, but couldn't make it so had to cancel it requested a refund and they kept my rewards points I worked hard to accumulate.

3. Considering this tab is titled "See a Movie" I wish it was my first stop, instead it's more like "Movies currently playing nationwide." You can do better than this app, but you could do much worse.A decent app that does what it needs.

4. As well as minor fixes to the UI and the way movies are displayed out of release date order in the coming soon section.The app was good, but recently it's been really buggy.

5. Usually my first attempt to open the app results in an error, and I can't see showtimes or my tickets, so I'm forced to quit and reopen.

6. So what's the purpose of having a premiere membership?Seriously the A list was great til I realized I can't pause for a month or 2 while I'm in some hard times with slow season at work.

7. There is no way to use PayPal despite it showing up as a (Greyed-out) option on the payment screen (Why even list it if A-List 'requires a credit card?).

8. I don't know what's going on, but I keep getting error messages and "time is up we had to release your selections." These are after 20 seconds have elapsed.

9. When I find seats to reserve and go thru the process of buying them, it gives me 2 (LITERALLY TWO!) seconds to purchase them before it times out.

10. However!!! if you simply save the locations that are relevant to you in the order you prefer, you can bypass using the map and use the list format.

11. Switching from different pages/sections in the app just freaks it out for no reason, causing it to have a meltdown, so I have to restart the whole thing.Generally a pretty easy to use app.

1. Fix AMC Theatres Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AMC Theatres: Restarting the app will resolve most errors.
2. Update the AMC Theatres App. Here is how:
   1. On Android goto PlayStore » Search for "AMC Theatres" » Open AMC Theatres: Movies & More » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AMC Theatres » click "UPDATE".
3. Clear AMC Theatres: Movies & More app cache: Clearing cached data will force your app to retrieve the latest data directly from AMC Theatres servers.
   1. On Android, goto Settings » Apps » Select "AMC Theatres: Movies & More" » click Storage » click "Clear Cache".
4. Check AMC Theatres app permissions. If any of these permissions required to use your device's features are disenabled, AMC Theatres might not work.
5. Uninstall and reinstall AMC Theatres. If nothing else has worked, completely uninstall AMC Theatres then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AMC Theatres not working

2. Fix AMC Theatres Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AMC Theatres be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AMC Theatres not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AMC Theatres may not be able to connect to the Internet when running in the background.