Published by Marcus Theatres on Jun 24, 2024

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Why should I report an Issue with Marcus Theatres & Movie Tavern?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Marcus Theatres to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Marcus Theatres & Movie Tavern

1. The Marcus Theatres mobile app is now available for Movie Tavern customers! • Now with Movie Tavern locations!

2. The upgraded app features a brand-new interface with more to offer moviegoers like you. • Search for movies, sign up for the Magical Movie Rewards program, purchase tickets and share them with your friends and family. • Order Food & Drinks at Marcus Theatres, Northshore! • Pay for a single transaction with multiple Gift Cards. 3.

Marcus Theatres & Movie Tavern Customer Insights

1. The previous app was so much more user friendly.I am trying to get used to this app, but I would still give it 0 stars if I could! The old app was much more user friendly and was great! WHY complicate it? This is a bloated app and terrible to navigate! PLEASE, if the developers are listening, get rid of the clutter and bring back the option to go to your preferred theater to view movie information, trailers, and purchase tickets.

2. Each time you navigate to a movie it takes a long time to load (is it accessing location services each time?)I like being able to buy the tickets on my phone.

3. Easy to use, added option to order food ahead of time is a huge plus, makes going to the movies a lot less stressful.

4. However, I haven't noticed an option to order snacks at the same time as the tickets.

5. It's easy to find a movie, the showtime you want and select seats, and pay.

6. Also, the old app was much better at visually communicating which movies were being played at your favorite theaters (right when you open the app, at that), something that is sorely missed in this version.

7. For example, it would be great to log in and then go to the day I want to watch a movie, and then the the movie I want to watch (it should save my preferred theater and always start with that one).

8. When looking at movies, showtimes for theaters in other states show first even though I've setup my favorites.

9. The other inconvenience is having to input my credit card details every time.

10. I'm having to disable notifications entirely for this app on my phone's settings because there's no in-app setting to do so.Great app overall.

11. Pure garbage.The previous app was better - it needed an update, but this one makes it harder to navigate by day.

Steps to Troubleshoot & Fix Marcus Theatres & Movie Tavern Issues

1. Fix Marcus Theatres & Movie Tavern Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Marcus Theatres & Movie Tavern: Restarting the app will resolve most errors.
  2. Update the Marcus Theatres & Movie Tavern App. Here is how:
    1. On Android goto PlayStore » Search for "Marcus Theatres & Movie Tavern" » Open Marcus Theatres & Movie Tavern » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marcus Theatres & Movie Tavern » click "UPDATE".
  3. Clear Marcus Theatres & Movie Tavern app cache: Clearing cached data will force your app to retrieve the latest data directly from Marcus Theatres & Movie Tavern servers.
    1. On Android, goto Settings » Apps » Select "Marcus Theatres & Movie Tavern" » click Storage » click "Clear Cache".
  4. Check Marcus Theatres & Movie Tavern app permissions. If any of these permissions required to use your device's features are disenabled, Marcus Theatres & Movie Tavern might not work.
  5. Uninstall and reinstall Marcus Theatres & Movie Tavern. If nothing else has worked, completely uninstall Marcus Theatres & Movie Tavern then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Marcus Theatres & Movie Tavern not working


2. Fix Marcus Theatres & Movie Tavern Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Marcus Theatres & Movie Tavern be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Marcus Theatres & Movie Tavern not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Marcus Theatres & Movie Tavern may not be able to connect to the Internet when running in the background.

Reported Issues