Contact Harkins Theatres Customer Service

Why should I report an Issue with Harkins Theatres?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Harkins Theatres to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Ultimate Moviegoing® experience starts here!

2. The Harkins Theatres App is the best way to view showtimes, buy tickets, watch trailers, manage your My Harkins Awards account, find out about the latest movies, events and exclusive film series.

1. buyng them in person (per ticket too, not simply a one-time processing fee per transaction.Updated User Interface is Terrible!! I used to be able to see all movies and movie times in a clean, concise listing.

2. Now the entire top half of the screen has movie ads, there is a chunk at the bottom of screen used for app function links, and the movies list only has enough real estate to scroll through a single movie at a time with the movie times list overrunning the visible area.

3. I hate that I have to use this for my popcorn perks and promotions because if I open this in the parking lot it's often not loaded even after walking in and waiting in line I still won't always have it loaded by the time I get to consessions and order.App stopped working correctly 2 months ago.

4. I've updated and refreshed and still not able to open app somedaysTried to purchase tickets 4 times and it charges me and then says error could not process.

5. This is suppose to be a convenient tool to utilize, in order to plan and accomodate a schedule but when it doesn't work, it is hurting the brand and customer experience.

6. What's the point of driving half hour to see a movie if the app doesn't work.

7. Before when selecting a movie, I could see a couple of movies with their showtimes.

8. Last time I went to the movies they were sold out and told me to use the app the never works.

9. 1 star review.Crashes constantly, very slow to load, locks up during ticket purchases.

10. Now, I only see one movie and the rest of the screen has ads.

11. Sadly the only alternative to get movie listings is drive all the way to the theater.

1. Fix Harkins Theatres Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Harkins Theatres: Restarting the app will resolve most errors.
2. Update the Harkins Theatres App. Here is how:
   1. On Android goto PlayStore » Search for "Harkins Theatres" » Open Harkins Theatres » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Harkins Theatres » click "UPDATE".
3. Clear Harkins Theatres app cache: Clearing cached data will force your app to retrieve the latest data directly from Harkins Theatres servers.
   1. On Android, goto Settings » Apps » Select "Harkins Theatres" » click Storage » click "Clear Cache".
4. Check Harkins Theatres app permissions. If any of these permissions required to use your device's features are disenabled, Harkins Theatres might not work.
5. Uninstall and reinstall Harkins Theatres. If nothing else has worked, completely uninstall Harkins Theatres then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Harkins Theatres not working

2. Fix Harkins Theatres Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Harkins Theatres be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Harkins Theatres not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Harkins Theatres may not be able to connect to the Internet when running in the background.