Published by AlRajhi Takaful

Report an issue with Al Rajhi Takaful.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Al Rajhi Takaful - Health?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AlRajhi Takaful to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Al Rajhi Takaful Customer Insights

1. Utterly useless.APP IS NOT WORKING.INSTALLED MULTIPLE TIMES BUT STILL SAME ERROR...WHAT IS THE POINT OF LAUNCHING THE APP IF NOT WORKINGDoesn't work, every time give same error messageVery weak need to be more advanced Usualy not work properlySlow slow slow and sluggish!! The worst appMa shaa Allah Al Hamdu Lillah, Very impressive & useful.

2. I think you need to fix this matter.I know scam sites and apps that work better than what this company has to offer.

3. Even after uninstall and reinstalling many times.It is giving error, when u login.

4. Installed and removed multiple times byt still same error.

5. It used to be fine but since oct 29 giving error.

6. So no use if the applicationFor me very poor its because even the log in box its not working.

Steps to Troubleshoot & Fix Al Rajhi Takaful Issues

1. Fix Al Rajhi Takaful Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Rajhi Takaful: Restarting the app will resolve most errors.
  2. Update the Al Rajhi Takaful App. Here is how:
    1. On Android goto PlayStore » Search for "Al Rajhi Takaful" » Open Al Rajhi Takaful - Health » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Rajhi Takaful » click "UPDATE".
  3. Clear Al Rajhi Takaful - Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Rajhi Takaful servers.
    1. On Android, goto Settings » Apps » Select "Al Rajhi Takaful - Health" » click Storage » click "Clear Cache".
  4. Check Al Rajhi Takaful app permissions. If any of these permissions required to use your device's features are disenabled, Al Rajhi Takaful might not work.
  5. Uninstall and reinstall Al Rajhi Takaful. If nothing else has worked, completely uninstall Al Rajhi Takaful then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Rajhi Takaful not working


2. Fix Al Rajhi Takaful Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Rajhi Takaful be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Rajhi Takaful not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Rajhi Takaful may not be able to connect to the Internet when running in the background.

Reported Issues